Project Manager, Software Development, Agile Drum Master

Meticulous Project Manager with an accomplished background in

Software Development, Brand Marketing and Product Management. Result-oriented team leader with a love for marketing, aptitude for organizational skills bringing an engineering perspective to drive complex projects to completion.

*****************@*****.*** +91-935******* linkedin.com/sharma-diksha EXPERIENCE

PROJECT MANAGER APRIL 2020 - PRESENT

APOLLO INFRA

(CHANDIGARH, INDIA)

SOFTWARE ENGINEER APRIL 2018 - APRIL 2020

CLEARTRIP PVT. LTD

(BENGALURU, INDIA)

DIGITAL MARKETING APPRENTICE JANUARY 2018 - MAY 2018 RAPS ITECH

(CHANDIGARH, INDIA)

MARKETING HEAD SEPTEMBER 2017 - JANUARY 2018

ROTARACT CLUB HIMALAYAN

(CHANDIGARH, INDIA)

TEAM LEAD APRIL 2015 - JANUARY 2018

TASK SYSTEMS

(CHANDIGARH, INDIA)

EDUCATION

MASTERS OF BUSINESS ADMINISTRATION

UNIVERSITY BUSINESS SCHOOL JULY 2020 - PRESENT

(CHANDIGARH, INDIA)

BACHELOR OF ENGINEERING - COMPUTER SCIENCE

CHITKARA UNIVERSITY JULY 2014 - JULY 2018

(PUNJAB, INDIA)

DIPLOMA - CLASSICAL DANCE

PRACHEEN KALA KENDRA JANUARY 2003 - JANUARY 2006

(CHANDIGARH, INDIA)

EXPERTISE

LEADERSHIP

BRAND MANAGEMENT

MARKETING STRATEGY

PROJECT MANAGEMENT

AGILE SCRUM MANAGEMENT

EVENT COORDINATION & PLANNING

PRODUCT LIFE CYCLE

ONBOARDING

PRIORITIZATION

ORGANIZATIONAL WIZARD

ARTICULATE SPEAKER

( English, Hindi, Punjabi )

TECHNICAL PROFICIENCY

PROGRAMMING : Java, Ruby on Rails,

Spring-Boot, JUnit, HTML, CSS

DATABASE: MySql, MongoDB, Oracle

OPERATING SYSTEM: Windows, Linux

TOOLS: Microsoft Word,Powerpoint,

SlideShare, Dockers, Apache Kafka

Postman, Jira,Bitbucket, JMeter, IntelliJ,

Sublime, Kubernetes

LEARNING & EXPLORING:

Digital Marketing

Agile Scrum Management

RECENT PROJECTS

VOITURE

This startup came to life in the streets of Chandigarh and is an innovative approach to minimizing daily chores related to vehicle maintenance and bringing facilities such as weekly car-washes to a 3-step microservice accessible via an app & website. Based on a BMS model, revamping the existing offline model and converting it to an automated, scheduled functionality has been taken up. RARE MBD REGISTRY

The purpose of Indian Rare Metabolic Bone Disorders (RMBD) registry is a data source which aids Doctors and Medical Researchers to better understand the disease and apply data metrics driven research to provide better patient care. The Registry program has been a major part of the ongoing research of the Department of Endocrinology at Postgraduate Institute of Medical Education & Research, Chanidgarh, India and will help Endocrinologists, Nephrologists, Pathologists, Radiologists and Orthopaedic Surgeons in recording and processing the data and using it as a reference point for future cases. REFERRAL 2.0

Referral solutions showed great promise in acquiring new customers at a lower cost .The ‘refer a friend’ option was extended for the Desktop with better checks for repeat or fraudulent use of referral code. Authentication and authorization checks for these accounts were made. OTP verification was added for the registered mobile number. Accordingly coupon code validation and updation of the wallet amount was done.This enabled the marketing team to reduce the cost of customer acquisition almost by 53%.

MOBILE FRAUD

The project entailed building a capability for mobile app install and booking fraud detection wherein third party vendors such as Apsalar, Mfilter were incorporated for analysis that was used for active fraud management at a campaign and publisher level . It envolved working closely with the marketing team to strategize development, execution and analysis of online marketing and social media campaigns and the requirements related to it for finalizing the initial marketing plan to achieve corporate objectives.This particular venture helped in increasing the marketing metrics up to 49%, scaling up overall efficiency of fraud detection during marketing campaigns.

KEY RESPONSIBILITIES

● Working closely with the client as well

as the engineering manager to

understand product use cases,

customer journeys, business

applicability and impact of each use

case.

● Understanding and working with

different technologies and features,

eliminating redundancy across

platforms and providing detailed

business requirements.

● Driving an End-to-End delivery

process from onboarding to managing

roadmaps and deliverables through

the product life-cycle whilst managing

Developer efforts and task

break-down.

● Led numerous formal and informal

process improvement efforts taking a

cross-functional approach on

requirement gathering and delivery.

● Worked on development and

incorporated agile methodology to

deliver a robust solution with effective

event tracking being added for further

analytics.

● Collaborated with Appvirality to

incorporate an intensive solution for

desktop support.

● Revived social media marketing efforts

which increased customer engagement

by 38% and consequently brand

loyalty.

● Collaborated with Vendors such as

Apsalar and Mfilter to determine

deliverables.

● Developed the application and related

analytical dashboards for existing

marketing channels as well as select

markets and developed the company's

first system for fraud install and booking

detection during old and new marketing

campaigns.

● Devised a reporting system for

validation of data with an immaculate

email delivery system to trigger

campaign related, data centric events.

ORGANIZED AND VOLUNTEERED

● Project Head of ‘Pirates of the City’ organized by Rotaract Himalayan Chandigarh.

● Organized and carried out workshops as Head of Task Systems, Technical Society.

● Event Head of ‘Hoopster’, basketball tournament in the National Fest, Explore’16.

● Led a workshop on ‘Piracy’ for the Teaching Staff at Chitkara University.

● Led and Organized the first ever Gaming event ‘LanX’ in the National Fest, Explore'15.

● Led and Organized ‘Pi-Fi Factor’ commemorating Mathematicians worldwide.

● Organized ‘Roshini’ - an ode to kids with special needs.

● Led and Organized ‘Qurious’ in the National Fest, Explore’14.

● Organized ZaPalooza an open market as part of the Aautosync team in Elante, Chandigarh.

● Organized First Aid and CPR Training for Corporate workspace at Cleartrip Pvt.Ltd in collaboration with Sagar Hospitals, Bengaluru.

● Organized ‘Salsa Slam 8’ under Rotaract Himalayan.

● Volunteered For ‘Human Blood Donation Chain’ organized by Rotary Club Chandigarh.

● Volunteered to work towards building and refurbishing Happy Schools for poor kids with money raised through events organized under Rotaract Himalayan.

● Participated in Uber Puppies Campaign in collaboration with Uber.

● Participated in a Blood Donation camp organized by Punjab State Blood Transfusion Council.

● Participated in Blood Donation camp organized by Sagar Hospitals at Cleartrip Pvt. Ltd.

● Volunteer at SPCA ( Shelter for animals).

REWARDS & RECOGNITIONS

Recognized for LEADERSHIP and

INNOVATION for the project Mobile Fraud

at Cleartrip Pvt Ltd.

BEST EVENT HEAD AWARD

For exceptional management and

organisational skills.

TOASTMASTERS INTERNATIONAL

GROUP DISCUSSIONS - Runner-Up

WON TITLE-MS.ALGORYTHM’14

National Fest- Algorythm

WON TITLE- MS. FRESHER’14

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