Operator/ Customer Service Rep

Miraly

Khodjakulov

***** **** ***,

Forest Hills,

516-***-****

***********@*****.***

EXPERIENCE

Marlboro Medical Transportation, Brooklyn, NY—

Operator/ Customer Service

September 2018 - PRESENT

• Answering and routing incoming calls on a complex digital telephone system

• Providing information obtained from a variety of sources to field questions of patients, insurance companies, and medical facilities

• Scheduling appointments as determined by priority

• Thorough data entry

• Providing assistance to staff as needed

• Working in a customer service environment

EDUCATION

Kingsborough Community College, Brooklyn, NY—

Computer Science AS

Dec 2019- PRESENT

SKILLS

Work independently

Computer literacy

Customer Service

Detail oriented

Digital

Documentation/ Data entry

Multi-tasking

Scheduling

Problem Solving

Adaptability

ACCOMPLISHMENTS

Reliable management and

communication of more than

200 daily patients

Attention to detail while

multitasking

Task prioritizing

LANGUAGES

Fluent- English

Native- Russian

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