Call center Customer Service Representative
Resume:
Janet Reid
Daytona Beach, FL *****
adj6ea@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Addeco/Rebecca Summerfield 542-***-**** - Melbourne, FL September 2019 to March 2020
I worked for Puma.Com Assisting all customers with a variety of needs. Was able to take back to back calls and make notations of every customer who called in. Placed orders and checked on the status of existing orders.
Education
College Associate Degree
Skills
• Order Entry (1 year)
• Customer Service (10+ years)
• Live Chat (1 year)
• Help Desk
• Troubleshooting
• Technical Support
• Legal Research
• Legal Drafting
Assessments
Call center customer service — Familiar
January 2021
Applying customer service skills in a call center setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I was a paralegal for 12 years specializing in Personal Injury law. I had both phone and in person interactions on a daily basis with the attorneys, the clients we represented and the insurance adjusters. I have not worked in that field for approximately 16 years, however, with that experience, I believe that I would be an asset to your company.
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