Veyko Ivosevic

*** – ** Oakmount Road Toronto ON M6P2M5 Tel: 416-***-**** adj6e6@r.postjobfree.com

Highlights of Qualifications

Over 15 years’ experience with multi-tiered cross platform IT projects from development to implementation, with excellent business skills.

Strong analytical and problem-solving skills, with ability and desire to learn new software quickly.

Outstanding knowledge and experience of software testing methodologies, SDLC and project life cycle, and from waterfall to Agile

Detail oriented with strong multitasking abilities, strong people skills, coaching, and project management abilities.

Good communication skills and I enjoy working with teams as a member or lead.

Provided expertise, training, and coaching to future users of the application.

Extended experience in QA discipline and QA architecture where migration from old to new system is required in (ALM QC, MQC, HPQC, JIRA)

Hands on Software Experience: Short list

Test Tools: ALM 11, Mercury QC 10.0, QTP, Rational, Silk/SQL Silk, Mozilla, QA Director, Selenium, ALM, UFT Automation suites Jenkins

Trading Tools: TD WebBroker, TOS Think or Swim, Thomson Reuters, NEXA Alpha, Croesus, Morningstar ATP, AOE

Platforms: Windows, MS365, UNIX Solaris 7, Mac OSX, Android. Google cloud, MS Azure

Cloud: Win10, Chrome/Google Add-ons Gadgets, Office 365, Atlassian JIRA Test Rail, AWS, Digital Ocean

Package Solutions: Pega Systems (VISA), Accurate, JHC Figaro, EBS, H62 CORE, OSS ISM (IBM) SAP BO, SAP Hybris, GIT, TFS 2017

Databases: Oracle, Sybase, MySQL, SQL (Quest Toad), MS Access, DB2

Project Tools: MS Project, Lotus Notes 7.0, Visio, MS Office, Share Point, CA Harvest, MS TFS

Employment History

Legal Aid Ontario IT Analyst - Feb 2020 - Dec 2020 - Office Data Solution

Designed process and utilized excel macros and Kodak Alaris Pro application for large volume scanning of classified documents to database.

Designed duplication identification and verification process of scanned volumes in PDF format prior to delivery to repository drive.

Scanning and indexing process used QR code to create file name that can be searched in repositories like PeopleSoft etc.

Holt Renfrew QA Lead - 2018 - 2019 - Point of sale replacement project.

POS system replacement for all stores from fixed POS to new Oracle Xstore mobile across Canada and backend migration to SAP Hana

As QA Lead I created test strategy, test plan for overall project and each iteration delivered by vendor, including gift cards testing

Created and conditioned all test data needed for each iteration, crafted to meet delivered functionality, as well as connectivity services.

Also performed integration testing with prod data for employee, customer QAS SAS, SAP, Gift cards, Givex and various Loblaw legacy services

Conducted daily triage meetings with all teams and vendors, produced daily, weekly and iteration reports.

Oracle Xstore/Xcenter, SAP HANA, SQL, MS Project, JIRA admin, Test Rail, IPP320 EFT, Global Payment, Tender Retail, Trade Wind, Givex

Ministry of Child and Youth Services (MCYS) UAT QA Coordinator - 2018 - Transfer Payment Risk Assessment (TPRA).

UAT Coordination for TPRA Enhancement and new functionalities, with several region ministry testers and field agencies.

Created detailed test plan, user IDs data conditioning, and cycle management and execution for UAT of GUI facing internal/external clients.

Conducted daily Triage meeting with testers and dev team, defect management assignment and daily reporting.

HPQC, ALM, .NET, Share point, Azure, Team Foundation Studio TFS 2017, Visio.

DealTap QA Lead - Nov 2016 - Apr 2017 - Digital Real Estate forms, digital signature.

Startup company developing next generation of digital forms for Industry insiders. Google Cloud Sheets/Docs/Slides and Add Ons.

Stakeholders: Government of Ontario, Insurance, OREA, TREB, Teranet and RE Brokerages.

Evaluation of SAP Hybris platform with one universe for projects purpose.

Scrum Master, QA team building from start with onsite and offshore contractors, QA team management testing of digital forms GUI facing clients.

JIRA admin, Atlassian, admin for TestRail, GIT Confluence, and test runs cycles, Sprints, Milestones. Crated testing progress reporting statistics etc.

Agile methodology. DevOps procedures setup and migration from AWS Amazon to Digital Ocean.

Created and documented QA processes procedures, rules for management of test environments code deployment.

Ministry of Transportation I+IT Cluster RUSSAB QA Lead - May 2016 - Nov 2016

Test management plan for vehicle, driver fee Increase, test execution management, 4 onsite contractors.

All legacy systems with several mid-tier applications.

Created test strategy, test plans, presentation to senior management, resources management, workload allocation, testing progress, daily reports.

ISS, DES WEB, DSS, CA Harvest SCM ARIS, .NET, Oracle.

TD Bank QA Lead - Feb 2016 - May 2016 - Retail risk management RISE project.

Test management plan, test cases for consolidation and transformation of various TD Risk Management Reports.

Test plan for performance fact tables, source to stage, ETL to SAP BO Universe, (6 Universes).

SAP_CMC user setup / management drill down reports.

TD Direct Investing (Waterhouse) QA Analyst - Sep 2009 - Dec 2015 - TD Waterhouse TD Direct Investing.

2015 - Agent Order Entry - GUI interface to ISM (IBM) to be used by DI and PIA for order entries.

Created test suite for commission calculation trailing orders.

Test plan and account conditioning for GTC and GTX order from BRD to test cases and import to ALM.

Hands on testing with test Market Data and stock symbols conditioning with IBM/ISM support.

Created matrix of user IDs and accounts conditioned to accommodate test scenarios.

2014 - TD Warehouse Rebranding to TD Direct Investing - Created test suite for all rebranding test cases related to WebBroker and Global Trading

Creates test suite from BRD to test cases including UK part of rebranding (Global Trading is UK based App that WB connect to)

Accounts and data conditioning to meet new requirements by IIROC, and for FATCA for Statements, Contracts, Reports

2013 - Advanced Dashboard – Implementation - From BRD created test cases test suite strategy data conditioning/testing HPQC

Dashboard is Thomson Reuters TD branded app for pro traders using WebBroker.

Created test suite with test cases from BRD to test cases, including ID matrix and account condition for TR proprietary news feed

2013 Global Trading releases - Planning testing test cases HPQC for 2 Global Trading releases including Morningstar and related tools

2013 Active Trader NEXA upgrades testing - created test cases, test suite from BRD to QC for upgrade testing.

Planning weekly web build testing of front-end web and back end office

Plan for pilot test and implementation September 2010

Performed task assignment, task estimation, and document tracking, testing results and environment status record

Developed testing strategies, created test plans, cases, and test and traceability matrices, contributor to test strategy plan.

HPQC management: defects, defect Import test case export to excel, revision update and import back to HPQC

Test Set allocation document generation, daily statistics and testing progress reports and charts.

Hosted daily triage meetings with the UK development team and coordinated SIT and BAT testing between vendor and in-house teams.

TD WebBroker, Win XP, HPQC 10.0, .Net, Java, FTP, JHC Figaro, Mainframe CORE

Loyalty ONE – Air Miles QA Analyst - Mar 2009 - May 2009 - New distribution system

Developed testing strategies, created test plans, cases, and test and traceability matrices.

Back end testing returns processes between web, DB and warehousing systems. FTPS SQL etc.

HPQC management: defects, test cases import, testing progress report and charts.

Win XP, HPQC, .Net, Java, Oracle SQL.

TD Waterhouse QA Lead - Aug 2008 - Dec 2008 - TDW Global Trading.

Performed task assignment, task estimation and resource allocation, and document tracking, testing results and environment status record

Developed testing strategies, created test plans, cases, and test and traceability matrices, contributor to test strategy plan.

HPQC management: defects, test cases and defect import, test set allocation document generation, daily statistics, and testing progress report.

Coordinated performance functionality, regression, and systems integration testing, between different teams and vendors.

Hosted daily triage meetings with the UK development team and coordinated SIT and BAT testing between vendor and in-house teams.

TD Web Broker, Win XP, HPQC, .Net, Java, Mainframe, H62, JHC, CORE

Moneris Canada QA Analyst - March 2008 - May 2008 - eCommerce POS

Developed test strategies and test cases for integration of eCommerce web-based sales to in store to POS system (Touch Screen).

Mercury QC setup and administration, directory setup, role management and allocation test cases import and management test set delegation.

Test Cases for SKU, UPC groups and sale management along with customized reports of stock count and totals amount.

Created client and merchant data, performed data setup and conditioning for in-store and online part.

RBC Sr. QA Analyst - May 2007 - Dec 2007 - (CIS) EOCC

Developed test cases based on software requirements and specifications for WEB Enterprise online communication center

Created master test plan, QA processes, QA procedures and MQC management from directory creation test cases imports to test set allocation.

Sr. QA Analyst - Sep 2006 - Apr. 2007. (CIS) Visa eMarketing online offers and regulatory messages (part of Visa TOP)

Developed testing strategy based on software requirements and specifications, conducted project document reviews.

Created FDT and TDT for all levels and streams and wrote key deliverables and execution procedures. (IBM testing methodology)

Participated in data conditioning and creation of data requirements for UAT test and production OLB testing. Symcor batch test.

Maintained PTR’s in MQC, test cases import,

QA Analyst - May 2006 - Sep 2006. - (CIS) Mainframe to Web migration.

Developed test cases for migration from mainframe CIS application to web-based application, with WCAG and RBC standards

Tested application on branch, and Mobile Banker platform PC's as well as through Citrix access.

MQC defect management and daily triage with iGate.

TD Canada Trust Sr. QA Analyst - Nov 2005 - Apr 2006. - Visa to TSYS-Pega migration.

Developed test strategy for migration from Visa’s TSYS customer service to Pega Systems application.

Created test coordination procedures for testing CPM part, including: Adjustments, Interest, Lost Stolen, Rush plastic and Fraud.

Developed UAT BAT traceability matrix test cases import, test cases macros MQC directory.

Business Analyst level analyses for data conditioning, execution timing and test environment setup.

WinXP, TSYS, Pega systems, Mercury QC, Director, Visio, MS Project, Excel Workbook template, Macros coding, MySQL, DB2.

ESI Canada Sr. QA Analyst - Aug 2004 - Sep 2005. - Insurance - Medical and dental benefits.

LOB: Pharmacy and Dental Adjudication Billing and Remittance, for insurance industry service providers.

Business Analyst level analysis of software enhancements, and customer requirements, and estimation of work involved.

Conducted comprehensive regression testing of systems development and enhancements, with over 4000 test cases.

Performed analysis and troubleshooting of regressions testing negative results, and regression execution variances.

Created test cases and scenarios as per Business Analysts documentation, and customer’s specifications.

First Nation Inuit Health Benefit (FNIHB) Adjudication regression testing and DST feeds.

Win XP, Oracle, MS Access, Ftp, Ultra edit, Quest Toad, SQL, and Silk.

CIBC Mortgages QA, Analyst - Aug 2002 - May 2004. - Web testing Online Mortgage, PL of Credit

Performed Web application testing according to standards and guidelines of the financial service industry.

Tested acceptance of credit card and rating for calculation and approval of personal line of credit

Executed system integration testing on client-server environment, mainframe, and then UAT on web.

Created test cases and scenarios as per matrix and wire frames, for credit card verification, with expected results.

Used Mercury Test Director for variances log, and tracking for retest and version upgrade management.

QA Run used for data generation, and automation of cycle testing. QTP for client field data population for beacon score calculation.

Win 2000, Coins, IE Netscape QA Director. Quick Test Pro.

United Church of Canada Sr. QA Analyst - Feb 2001 - May 2002. - Pension and payroll program.

Executed System Testing, Unit Testing of custom-made church pension and payroll application.

Created testing strategies and test matrixes for coordination of benefits, and health and dental testing procedures.

Designed plan and testing procedures for pensioner plan life insurance and optional life insurance.

Performed BAT and UAT of pension’s part of application for short and long term disability calculation.

Designed test cycles for testing application upgrades, as per amendments in policy manual.

Mainframe, VB 6.0 Sybase SQL Access

Merrill Lynch QA Analyst, 2000 - 2001. E-Commerce (Online Trade), Win NT, Web Testing

Performed Business Acceptance Testing and User Acceptance Testing for online trading.

Created procedure and set of test cases for testing equities, stocks and bonds layer for online internet trading.

Created detailed related documentation and diagrams for procedures and testing conditions.

Provided training, and created User Acceptance Tests cases, to be executed by investment advisor in training.

Designed test cycles for load, stress regression testing and scripts for testing upgrades.

Direct Energy ML Sr. QA Analyst, 2000 - 2000. NT, VB, VT6.0.

Prepared and executed Business Acceptance Testing, User Acceptance Testing, and Product Acceptance Testing.

Designed plan and strategy for testing custom database application for natural gas distributors.

Designed test cycles and scripts for regression testing, and evaluated several test automation tools.

Created set of documentation to be used for training users, and administrators.

TD Evergreen QA Software Tester, 1999 - 2000. Spectra's Croesus. (Stock Market) Win Runner, NT, SQL,

User Acceptance Testing, Product Acceptance Testing.

Designed plan and strategy for testing portfolio management application.

Developed test cases for testing daily trades placed, and end of the day data submission to IBM’s Global Services

Education

High School / ETF Nikola Tesla College Diploma.

Ryerson Polytechnic Institute, 2 years. Not completed.

Several Training Courses and Seminars.

All TD Required Trainings.

References are in LinkedIn.com and are available on request.

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