Key Skills:

Technical and professional writing

Fluent in Arabic, French and English

Computing skills: Microsoft Office

Organisation

Teamwork

Employment:

Les Nereides jewellery - senior sale assistant (November 2013- 30 July 2020)– Key responsibility

Good teamwork

Training new stuff

Communicate with customers, answering questions and directing them to appropriate contacts.

Accurately describe product features and benefits

Self-discipline- Sometimes managing shop by myself

Marrakech restaurant Whitechapel- Waitress (2012-August 2013)- Key responsibility

Helping customers out when they needed assistance

Able to adapt to customers’ needs i.e. when a customer has food allergies.

Team working and communicating with my colleagues thought the day to make sure food came on time and everything runs smoothly.

Professionalism- Able to dress and look smart for my job

Fotostop Limited administration assistance (2004-2005) – Key responsibility

Verbal & Written Communication

Strategic Planning

Managing and distributing information within an office

Answering phones, taking memos and maintaining files.

Sending and receiving correspondence, as well as greeting clients and customers.

Pension Ombudsman administration assistance (Work placement 2002-2003)- Key responsibility

provides office and administrative support to either a team or individual.

Answering incoming calls; taking messages and re-directing calls as required

Dealing with email enquiries

Diary management and arranging appointments, booking meeting rooms and conference facilities

Charity advice centre Receptionist (voluntary work 1998-1999)- Key responsibility

Ensuring phone,

Supplying customer with equerries

Administrative support

Dealing with customer services

Qualification

Being a parent course (2010)

Glass Painting (in Algeria 2009)

Accountancy level 2. Southwark College (2005)

NVQ level 3 Business Administration. Southwark College 2004

1999: First Certificate in English, ESOL

IT level 2. Southwark College

Baccalaureate equivalent to A level in Math, Science, Biology, French, Arabic (1993)

International Business and Marketing – University Houary Boumedian (1997)

Reference

Available upon request

21 Mayhew court

Denmark Hill London

SE5 8HG

Mobile: 078******** email: adj6dp@r.postjobfree.com

Aziza Merkoussi

Contact this candidate