Office Manager

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Lisa Mason

************@*****.*** 361-***-****

**** ****** ******, ****** *******, Texas 78412

Reliable and punctual data entry clerk able to handle fast-paced office operation. Proven willingness to take on any task to support the team and help the business succeed. Offer strong computer and customer service abilities.

• Attention to detail • Dependable Customer relations

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• Communication Skills • Administrative support Task prioritization

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• Microsoft Word • Microsoft Office

Stylist

Great Clips – Corpus Christi, TX August 2019 - Current

• Minimized infection risk by keeping stations and tools clean and sanitized.

• Chose appropriate cuts for customers based on preferences, facial features and current fashion trends.

• Maintained meticulous records on each client, noting services provided and individual preferences.

• Utilized slow periods to restock and organize supplies. Stylist/Manager

Smart Styles – Corpus Christi, Texas August 2016 - September 2017 Served as the receiving/processing person for incoming supplies and equipment. Educated guest to increase salon sales by 25%.

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• Advised guests on how to facilitate the filling out of necessary forms for color services. Managed files for employees and salon, continuously updating and organizing records. Guided team with expert administrative support, filing all records and coordinating appointments.

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• Approached and solved work problems with initiative and knowledge of corporate operations. Stylist/Receptionist

Diamante Azul Day Spa – Rockport, Texas October 2015 - June 2016

• Met customer needs consistently, closely discussing each person's needs and how best to meet each one.

• Served customers by going above-and-beyond to offer exceptional service for every guest.

• Managed files for clients, continuously updating and organizing records.

• Coordinated master calendar, including scheduling appointments for guests and stylists. Stylist/Apprentice

EDUCATION

Salon Chromatic – Corpus Christi, TX December 2014 - November 2015

• Served customers by going above-and-beyond to offer exceptional support for all needs.

• Supported team with administrative support, filing all records and coordinating appointments.

• Assisted senior stylists with improving time management by predicting needs and helping with station set up.

• Boosted efficiency by keeping work areas clean, tidy and free of debris. Everest Water Accounts Receivable Clerk

Pepsi Cola Bottling Company – Corpus Christi, Texas, United States February 2008 - January 2014 Informed managers on daily activity reports detailing invoicing, payments, and notable issues. Developed, processed, and filed documents related to customer accounts.

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Created invoices and processed payments using expertise in Microsoft office and credit card billing software. Controlled cash expertly, securing funds, and preparing deposits.

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Responded to customer related inquiries in a courteous and friendly manner. Represented organization professionally with good phone etiquette and upbeat attitude.

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Tracked billing activities and payments with Microsoft office spreadsheets. Kept records current with daily transaction posting. Minimized aging accounts by monitoring open balances and pursuing payments. Resolved receivables variances independently or by working closely with management.

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Cosmetology

Aveda Arts & Sciences Institute Corpus Christi Corpus Christi, TX November 2014 Bachelors of Science

Johnson & Wales University Providence Campus Providence, RI

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