Rebecca R. Bockover
*** **** **. ******, ** ***** 608-***-****
Profile Motivated and dedicated professional with a wide educational background including; medical assistant roles and responsibilities, drug and alcohol technical training, and front office practices. Experienced in leadership, organization development, QuickBooks software, Microsoft office suite, medical insurance claims processing, and quality/performance improvement. Worked in a wide variety of practices including family practice, women’s health, pediatrics, internal medicine, orthopedics, gastroenterology, urgent care, and a Covid-19 testing facility while maintaining superior job performance with numerous awards and honors.
Skills Summary
Venipuncture
Urinalysis
First aid and CPR certified
Phlebotomy Certified
Sterile and Minor surgery tray setup
Leadership Experience
Autoclaving
Laboratory Experience
EKG certified
Employment History Covid-19 Tester/Medical Assistant
04/2020-Present In House Physicians Madison, WI
Duties
● COVID-19 Tester/Swabber
● Scheduling, rescheduling, Call backs, Patient instructions, filing, answering of phones.
● Inventory/ Ordering of Inventory
● Rooming of patients, vitals, performing and running laboratory tests ex: Rapid strep testing
● Usage of proper disinfection techniques in regards to Covid-19. Full PPE worn. Front Office Manager
10/2015- Present Music Equipment Rental, Rockford, IL Duties
Operation and management of front office duties including: filing, client invoicing, contract preparation, payroll processing, and computer system management.
Website management and online customer relations.
Responsible for opening and closing of the facility.
Management of all ordering, reception, and inventory systems.
Built and designed office environment.
Medical Assistant
10/2014-03/2015 Physicians Immediate Care, Loves Park, IL Duties
Vital technician assigned to multiple facilities to ensure workplace efficiency.
Responsible for Drug and Alcohol testing, minor surgery assistance, medication dispensing, ensuring proper patient positioning, venipuncture, and various injections.
Performed laboratory testing including: EKG, HCG, mononucleosis analysis, glucose analysis, streptococcus and influenza testing.
Received and reviewed pre-authorizations for medical insurance claims. Assistant Manager/Sales Associate
10/2008-08/2012 Guitar Center, Rockford, IL
Duties
Directed and managed 15 employees to ensure smooth customer experience and facility operations.
Trusted in the role of opening and closing of the facility.
Accountable in the handling of daily cash intake, merchandising, and maintaining accurate inventory systems.
Awards
Academic Excellence
Alpha Beta Kappa Honors Society
Graduated with a 4.0 GPA Community
Service Award
Drug And Alcohol Testing certificate
Education High Tech Institute 2002
Sacramento, CA
Areas Studied
Medical Assisting and front office operations
Old Bridge High School 2000
Old Bridge, NJ
Areas Studied
High School Diploma Requirements
References Clea Mathis, Clinical Supervisor – 815-***-****
Gene Fisher, Owner/Operator – 815-***-****
Pastor David Reish, Assistant Manager – 815-***-****