Delivery Driver

Spencer Cote

cell: 613-***-**** • email: *************@*****.***

PROFESSIONAL SUMMARY

Focused and attentive team member who sees tasks from start to finish. Excels in a fast-paced environment while effectively balancing multiple responsibilities and solving potential problems. Capable of accepting constructive criticism to improve efficiency in order to meet company goals. Possesses a G driver’s license and reliable vehicle to transport. Ability to lift up to 75 pounds and maneuver products weighing up to 150 pounds while following all safety protocol.

SKILLS

Understanding customers’ needs and providing corresponding services

Adapting to an ever-changing environment

Setting and meeting personal goals

Handling cash and credit transactions

Analyzing problems and devising practical solutions

Meeting professional goals, benchmarks and deadlines

Serving multiple clients in one shift

Attention to detail

WORK HISTORY

Dedicated Delivery Driver (Part-time position), FedEx, Ottawa, Ontario, November 2020 – Present

Operated various types and makes of vehicles throughout weekly shifts such as cargo vans, minivans and sport utility vehicles (SUVs).

Organized product deliveries in warehouse/loading zone prior to starting daily route to ensure proper organization of products to be delivered on right day and time.

Recorded a driver’s log book daily to fill out delivery vehicle’s up-to-date information. (vehicle type, license plate, mileage – before/after route, city, date, name, signature, etc.)

Delivered 50-80 products in an 8-hour shift or less in a designated area of town in a safe and efficient manner.

Utilized a PowerPad as part of every shift to scan product barcodes, release products to customers, insert shift time card (start/end work, on road, break, fueling, etc.).

Mover/Driver, 1-800-GOTJUNK?, Ottawa, Ontario, August 2020 – October 2020

Operated the work trucks in a safe and cautious manner.

Welcomed customers through calls and demonstrated excellent service knowledge.

Followed all procedures for responsible cash and credit card handling during POS transactions.

Completed 5 to 10 job assignments per day while continuously lifting and moving heavy items.

Documented daily tasks on material and virtual boards; gas, dump receipts, client invoice papers, vehicle safety checklists.

Spencer Cote

cell: 613-***-**** • email: *************@*****.***

Labourer, Trillium Tree Experts, Ottawa, ON, May 2019 – August 2019

Restored various hedges using hedge trimmers to cut and shape while having great attention to detail.

Assisted the arborist by constantly picking up heavy wooden debris and chipping the debris with heavy machinery utilizing safety-first methods.

Helped to plant many trees in a collaborative manner with team members.

Achieved personable and professional rapport with every client encountered.

Initiated intensive labour each and every shift in order to meet and exceed company expectations.

Garden Centre Associate, Canadian Tire, Cornwall, ON, April 2018 – August 2018

Operated the forklift to load and unload products with expertise and patience in a compact environment surrounded by staff and customers.

Maintained life of trees, shrubs, flowers, vegetables, herbs and more as part of every shift.

Printed and labeled prices onto products to ensure customer appreciation and satisfaction.

Helped customers make garden related decisions to build rapport and gain trust.

Improved the garden centre layout with retail experience to maximize record of sales.

Cashier/Associate (Seasonal, Hardware, Garden Centre), Canadian Tire, Cornwall, ON, September 2015 – January 2018

Collected customer payments while processing cash, credit and debit transactions.

Stocked store shelves with merchandise from warehouse to floor level.

Provided excellent and efficient customer service to more than 100 people per shift.

Collaborated with all customer service representatives, associates and managers to achieve projected sales goals.

Monitored and trained new employees in the cashier, hardware and garden centre departments with patience and leadership skills.

EDUCATION

Police Foundations Diploma, Algonquin College, 2020

High school Diploma, La Citadelle, 2017

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