TONY BUTCHER

adj61q@r.postjobfree.com 806-***-**** Lubbock, TX 79404

Summary Talented Electrician and HVAC/R Technician, highly effective at enabling operational improvements by successfully overseeing, steering, and teaching less experienced technicians. Expertise includes effective judgment and listening skills as well as in-depth grasp of HVAC/R and electrical service operations. Ready to join or take reins of an HVAC/R/E service or installation department, team, or crew.

Skills Texas Certified HVAC Technician

Elected Local TACCA Board member

Texas Plumber Apprentice

Texas Electrician License

Customer satisfaction

NATE Certification

NATE Training

NATE Proctor

Employee retention

Talent development

KPI tracking

Experience Owner/Operator 01/2019 - 01/2021

Tony's Make Ready Lubbock, TX

Worked closely with property owners and other contractors to design effective remodel/repair schedules, maintain quality control standards, complete required tasks before deadlines in order to guarantee customer satisfaction.

Field Support Supervisor 02/2011 - 01/2019

Armstrong Plumbing Air and Electric Lubbock, TX

Conducted annual performance evaluations of Residential & Commercial HVAC Technicians to monitor progress, productivity, and recommend promotions, corrective or disciplinary actions. Trained HVAC Technicians on best practices while managing team to maintain optimal productivity.

Mentored new technicians on SOP of maintenance and service calls, along with proper invoicing, billing and collecting for work completed. HVAC/R Service Technician 02/2008 - 02/2011

J&J Air Conditioning Eastland, TX

Used seasoned experience to troubleshoot malfunctions and correctly diagnose failures to get equipment back into service promptly when cost effective. Recommended new systems when age of equipment versus cost to repair were not practical. Education and

Training

Associate of Applied Science: Air Conditioning And Refrigeration Technology 05/1990 South Plains College Levelland, TX

Achievements Promoted to Field Support Supervisor due the earned respect of other technicians and coworkers from various departments within the company, high customer satisfaction, and very few call backs.

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