Analyst Data

SUNKETA SNEHA LATHA

************@*****.*** Contact: +919*********

Senior Analyst – Project Reporting / Quality

Over 3 years of end-to-end Data Analysis experience in the IT Services, Working experience in Quality management, and Good knowledge in Excel and MySQL. Seeking a quality environment where my knowledge can be shared and enriched. Looking for an opportunity where I can improve my quality and skills, which offers scope for long-term advancement and growth.

Key Skills

MySQL Python Power Bi

Advanced Excel MS PowerPoint MS Word

Professional Summary

Analytics

Documentation

Requirement Analysis

Continuous Improvement

Market Research

Global Logic Technologies Pvt Ltd.

Senior Analyst.

Responsibilities

Developed reports that support the assessment of operations and continuous improvement including trends and expectations.

Analyze the client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.

Participate in design sessions and provide input based on current data status and anticipated data impact

Identify and reconcile errors in client data to ensure accurate business requirements

Work with cross-functional teams / departments to resolve issues during the entire project lifecycle

Facilitate monthly meetings with clients to document requirements and explore potential solutions

Drives the overall QA planning / tracking and reporting for assigned projects.

Created a standardized process document for the department to ensure a successful integration of existing

Reports include Headcount, Daily Demand Supply report, Leave report.

Worked towards building efficiencies on processes and projects.

Build and prepare Client level SLA reporting which provides high level overview and prepare dashboards in PowerBi for data visualization and interpretation.

Derived expertise in reporting my project by creating a full end to end analysis on process progress.

Raised tickets for domains related issues, assigned them to various teams to resolve them.

Involved in discussions with the technical team for providing clarifications on the requirements.

Intelenet Pvt Ltd.

Senior Analyst.

Responsibilities

Derived expertise in reporting my project by creating a full end to end analysis on process progress.

Creating Dashboards as per the requirement.

Created Time and Motion analysis on the current process to report the growth and changes achieved in the due course of time. Reported and presented in Quarterly Business Review, Monthly Business Review to clients.

Produce, publish and distribute scheduled and ad-hoc client and operational reports relating to the development and performance of products, processes and technologies

Preparing quick reference guides.

Data Research, Analysis & Reconciliation

POC for major escalations affecting the moderation and QC team.

Providing mentor support to the associates and clarifying doubts related to the process.

Worked in TAC Team to analyze new projects.

Worked with Training team in gathering requirements.

Worked with the Policy team to follow-up on resolution of issues.

Worked on Indoor mapping, Poi’s, LG, IR, IS of Google Ground Truth Process.

Navigation Process like Creating Road Connectivity, Adding priorities and restrictions.

Education

Graduation: Engineering in Information and Technology at Sridevi Women’s Engineering College.

Rewards and Recognition

Was recognized with Geo Genius and star of the Quarter awards for delivering excellent and all-round performance in various workflow.

Recognized for being a consistent performer, Mentor and also for tracking the productivity and quality of 30 people.

Was recognized with excellent performer award for my exceptional effort.

Declaration

I hereby declare that above mentioned information is appropriate to the best of my knowledge.

(Sneha Latha)

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