Sales Software

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Work Experience

IT Analyst Working as a IT Analyst

WNS Global Services Pvt Ltd Identifying failurs in software applications,anticipate

June2018-present potential issues and repair systeam and software, providing

technical support for client employees through

Remote Desktop,working with Active Directory and Registry

setting environmental path, Virtual Machine bulding

and OU changing, SCCM reinstallation, Amending Assets

on AD, Deploying software,Device mangement and

License Mangement.

Associate

Hl Sutherland Glabal Solution -—- Worked for DELL solution Station as a Associate

Put Ltd Identifying customer objective and requirements, providing

ea appropriate solutions. Identifying software and hardware issue,

providing software related issue like OS reinstallation, Driver

installation, connectivity issue with printer, Modem. Virus Removal

etc,, Through Dell remote tool

SKILLS & TOOLS: Selling Software and hardware Warranty

Ree TNA Coied

einen rete eases Worked For Mcafee as Associate (Sales & Retention)

Prunny Retaining customers and selling Mcafee Anti virus, ensuring sales

Peri eyaciter ate eee Goal everyday, using CRM for Documentation and updating customer

geen contact. worked with Application like Mcafee customer support tool

Feeney,CRM, Interactive voice response Etc.,

WMC Education

St. Josephs Insitute of Technology ‘The Children Garden's Higher

z= Electronics and communication = ‘Secondary School

Engineering Computer Science

ame (6.35 CGPA) 2on-2012 (67.8%)

LANGUAGES

are

ae Hereby, confirm that the information furnished in this document

is true to the best of my knowledge.

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Place: Chennai Yours Truly,

Date APavithra

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