Service Representative Customer

BYRON PURIFOY

Customer service representative

CAREER OBJECTIVE

Results-oriented professional with 1.5+ years of experience anda

proven knowledge of customer communications and conflict

resolution. Aiming to leverage my skills to successfully fill the

Customer service representative role at your company.

CONTACT

adj5uy@r.postjobfree.com &%

251-***-**** &

{2 homer St Mobile al, AL, 9

36607

GADSDEN STATE CUSTOMER SERVICE REPRESENTATIVE

Gadsden, AL The results companies, Mobile, Al / Jul 2019 - Present

* Check to ensure that appropriate changes were made to

resolve customers’ problems.

* Refer unresolved customer grievances to designated

departments for further investigation.

* Review insurance policy terms to determine whether a

particular loss is covered by insurance.

* Complete contract forms, prepare change of address

records, or issue service discontinuance orders, using

computers.

* Confer with customers by telephone or in person to provide

information about products or services, take or enter orders,

cancel accounts, or obtain details of complaints.

* Keep records of customer interactions or transactions,

recording details of inquiries, complaints, or comments, as

well as actions taken.

* Determine charges for services requested, collect deposits

or payments, or arrange for billing.

Business Tech Business Tech

(May 2005)

ADDITIONAL SKILLS

Microsoft Word,PowerPoint,

excellent verbal skills

CERTIFICATIONS

Business technology

Contact this candidate