Post Job Free

Resume

Sign in

Customer Care Technician

Location:
Erlanger, KY
Posted:
February 13, 2021

Contact this candidate

Resume:

Jennifer M. Gulley

* ********** ***

Lake side Park KY 41017

513-***-****

March 2008-present

Crown Lift Trucks, Title: Dispatcher/Customer Care Representative

I receive calls from customers through a multi-line phone system and

dispatch technicians to mechanical breakdowns. I create work orders and

enter the technician’s time into the computer system. I schedule and update preventive maintenance items for this location’s 300+ products that are currently in service. I also enter and schedule full maintenance contracts into the system. $21.12/hr

April 2007-March 2008

Greater Cin Surgery Center, Cin, Ohio Title: Receptionist

I greeted patients and produced medical charts for the next day. I

created P.O. numbers for orders in the Surgery Center. I was also

accountable for the processing and filing of paperwork that was generated during my daily duties.

September 2006-April 2007

OKI Systems, Sharonville, Ohio Title: Receptionist/Secretary

I was accountable for answering a multi-line phone system. I greeted

customers and vendors then directed them to the appropriate personnel.

My other job duties were entering data into the computer and distributing incoming mail and faxes.

Dec. 2000-September 2006

Ohio Heart Health Center, Montgomery Ohio Title: Scheduler

I was responsible for the scheduling of appointments and tests for 8

cardiologists. I greeted and checkout patients in a friendly,

professional manner. Part of my tasks was to answer a multiple phone line switchboard. I also was in charge of processing and filing of paperwork that was generated during my daily duties.

April 1989-November 2000

Jewish Hospital, Cin, Ohio Title: Laboratory Technician Aid

I assisted physicians and laboratory technicians with the preparation and processing of specimens. I entered patient information into the hospital computer system and notified the physicians and nurses with test results.

EDUCATION

Southern Ohio College, Travel and Tourism

Bellevue High School Desired Salary: $35,200+



Contact this candidate