Social Media Management
Resume:
KAPIL MEHRA
Profile
Work
Experience
I possess more than 24 years of diverse experience (20 yrs of Education and 4 yrs of industry) in Education and industry with strong exposure in Heading Departments, Academic Administration
& Operations, Examinations-Pre & Post in Offline & Proctored mode, Implementation & Streamline the Processes, Faculties coordination and Classes, E-Learning & LMS, Curriculum Design & Development, IT & Services, Customer Relations, Budgeting, Quality Control Liaising with local, professional and government bodies, Affiliation and Accreditation, I have contributed in Corporate with my potential and skills in Leadership, Team Building, Start-ups, P&L, Business Operations & Management, People Management, Project Management, Administration, Infrastructure Management, Facility Management, Vendor Management, Compliances, Liaising & Coordination.
Jan’19 – Feb’20 with Aureans Analytics as Director Operations, Noida Managed the Business Operations of Aureans in India specialise in Mobile apps and SAP projects. Set the vision and strategy including the systems, processes and accountability measure needed to maximize operational efficiency, productivity, secure clients’ satisfaction and commitment. Managing the cross functional teams including HR, Finance, Marketing, Sales, Social Media, Content Development, Android & IoS Developers and Graphic Designers. Plan and monitor the day to day running of business to ensure smooth progress. Analyse current operational processes and performance, recommending solutions for improvement and business growth. MANAGEMENT PROFESSIONAL
With comprehensive skills in
Team Management Academic Administration Examination –Online/Offline
Distance & Online Education Delivery & Support IT Services & Support
Business Operations Start-up & P&L Administration & Liaising Profile
Work
Experience
Aug’17 -Dec’18 with Amity University as AVP Academic, Noida Mobile:
Email:
********@*****.***
Worked closely with Chairman Amity Online as AVP-Academic and managing the complete academic administration.
Monitored and managed the End Term Exams conducted in offline and proctored mode.
Managed & coordinated with the faculties (internal & external) for Question papers setting, Evaluation, E-lectures, assignments and Contents Creations & classes.
Coordinated with other Universities of Amity in India for conducting events in campuses.
Custodian of official documents and oversee the internal audit & compliances of different departments.
Managed teams Involved in database management for maintaining all student records from documents verification, credit transfer, approval and uploading in the system.
Oversee the personal contact programs (PCPs) conducting at campus and other locations.
Monitored Learning Management System (LMS) & eLearning platform and online delivery of classes.
Significant Highlights:
Advised the examination cell on streamline the examination processes and result declaration.
Advised the admission team on maintaining the admission database and synchronization with related activities.
Oct’15 – Aug’17 with Tech Mahindra as Business Head-Education, Noida
Working as Head of Business - Managed the Business Operations of Education Lanes (Tech Mahindra Growth Factories Ltd.), a subsidiary of Tech Mahindra –specializing in providing online education through a robust technology infrastructure by offering Executive & Vocational Courses for Corporate and Retail.
Handling complete P&L with defining and planning for business growth.
Monitored & managed cross functional teams including: Program/Academic Managers, Technical Support, CRM & IT Delivery.
Oversee the Studios setup & running, Website Management, Online Platform & Online Assessment (Objective & Descriptive), e-Contents & Delivery.
Coordinated with the faculties of different institutes for developing academic contents and delivery.
Ensured smooth functioning of Learning Management System (LMS) platform and recommended the new features & functionality implementations.
Managed the complete IT Infrastructure – Hardware / Software, Studio setup & delivery of session at different location across India for virtual classes.
Responsible for evaluating design & effectiveness of compliance function. Audit / review operational areas for stewardship of resources & compliances with established policies. Significant Highlights:
Handled big clients like XLRI, IIM Rohtak, IIFT, IMI, FORE, NSE, Adobe & etc.
Initiated, Designed & Implemented first ever Online Descriptive Test for the institute.
Initiated, Designed & executed in-house developed Learning Management System. Nov’09-Setp’15 with University of Petroleum (UPES) as Head Operations, New Delhi
Worked closely with Vice Chancellor as Head of Operations in formulation, interpreting and implementing the policies for the growth of the University. Headed & managed the complete Operations of Distance & Online department, University of Petroleum & Energy Studies. New Delhi.
Managed & conducted Semester Examination of Graduates, Masters and Doctorate of more than 140 subjects at various locations starting from datesheet preparation, question paper setting & printing, database management, attendance printing, dispatching of exam materials and result declaration.
Headed a team 26 exam centers across the globe out of which 9 are international and 17 domestic centers for conducting UPES End Term Exams. Regular inspection of the centres for compliances.
Managed, Initiated and implemented the first ever online examination (Entrance and Term End) of the university by managing & monitoring technical & support team. Organized Convocation Ceremony in coordination with different departments.
Overseeing the students database starting from admission to convocation ceremony, managed the team of program managers to support and guide the enrolled students.
Headed the portfolio of SMEs team and different publishers to develop the course material for the universities from Curriculum & Content Creation, Course Designing & development, up gradation, printing, and dispatching. Upgraded and re-designed the course ware of more than 180 subjects for both the universities.
Managed the MIS of all the centers and monitored the expenses incurred under different heads for conducting the special events for clients.
Managed and monitored the services of different vendors working for the organization. Significant Highlights:
Written Material Manual and created Material Management System where procuring, printing, dispatching add maintain the entire database was done under one head.
Written Program & Examination Guidelines to streamline the processes. Implemented first ever online examination for the university.
Initiated and managed the teams for developing Online Platform Work
Experience
Aug’06-April’09 with Reed Exhibitions India as Manager IT, Gurgaon
Served as HOD, drafted and implementing policies in terms of capacity building, business growth and high customer satisfaction.
Managed all the processes and complying with business rules and regulations and having custody of all the official documents pertaining to MOUs, SLAs, others important & confidential papers.
Planned and implemented cost optimization policies and budgeting by regular monitoring of all the expenses implementing cost optimization approach.
Management of all IT services team including responsibility for service desk, application support effectively monitor, control & support, signing up SLAs and ensuring all the SLAs are achieved.
Responsible to take all the IT decision related to cost, infrastructure & implementation of hardware & software.
Managed & Responsible for purchasing all IT-peripherals of RX-India office and responsible to keep the records of the entire inventory (IT) issued to the users.
Interacted globally with all the IT Managers for sharing the new standard. Coordinated with UK IT Support team for any major changes. Implemented new IT policies considering Indian & International IT standard.
Apart that as additional responsibility acted as Project Head in different show organized & delivered by Reed Exhibitions Petrotech, JCK, Componex-Nepcon, ISPE, Aluminium, Info security as additional challenging task. Managed & handled a team of 1000 men power and more than 100 vendors (Local authorities, Security, Housekeepers, Designers & Fabricators, FIRE, Infrastructure, Logistics, Horticulture & etc.) to complete the project of exhibitions setup, various conferences, and complete operational & groundwork. Significant Highlights:
Created IT-requisition / Stationery requisition systems. Streamlined Leave and travel processes. Results – Cost control and proper record maintenance
Visited UK to attend the seminar / training program on “Importance of IT in our business”. Appreciated by MD on completion of entire project of New Office Setup after closely working with DLF Interiors Engineers, Architects, Decorators and other vendors. Work
Experience
Aug`95 - Jul’06 with All India Management Association (AIMA), New Delhi
Managed a team of Software Developers to develop own ERP system for the organization.
Handling the complete project of processing and declaring the Management Aptitude Test
(MAT) result of more than 40,000 student and other Special Tests conducting for the different PSUs and industry for the recruitments.
Managed the complete confidentiality of the examination with respect to the question papers preparation, printing and dispatching at various centres.
Conducted Term End Semester Examination from date sheet preparation, question papers setting, conducting, Evaluation and result processing.
Managed & coordinated with more than 100 faculties (internal & external) for setting up Question papers, Contents Creations, Course Designing and development, up gradation and printing of all course’s material.
Maintained & processed the complete MIS, Budgeting and monitoring the complete expenses incurred for conducting the examination.
Managed and Coordinated with 50 odd exam centres and their team spread all over India & abroad for conducting exams. Providing examination guidelines to all the examination centres and ensuring proper conduction of exams.
Responsible to process and declare the complete result of all courses and uploading it on the website. Issuing grade cards, transcripts and other certificates.
Coordinated with director for Convocation ceremonies with include invites to Chief Guest / Board of Studies and other VIPs.
Coordinated with different autonomous bodies i.e. AICTE for the approval of the programmes and for other meetings.
Managed a team Involved in MIS Management and maintaining all student records from documents verification, credit transfer, approval and uploading in the system.
Monitored complete students’ progression from semester to semester Significant Highlights:
Executed the complete project of migrating from conventional method of examination to computerized method of examination & evaluation.
Significantly reduced the examination expenditure up to 10% by centralized evaluation system.
Introduced Centralised Evaluation Systems and Conversion of complete Examination process into ERP which help the institute to reduce the result declaration time from 3 months to 45days.
Educations
Pursuing PhD in Management.
MBA (Project, Operations and IT) from Swami Vivekananda Subharti University in 2018
M.Com from M S University, Tamil Naidu in 2013
Post Graduate Diploma in Management (PGDM) at par with MBA (Systems) from AIMA, recognized by AICTE, Ministry of HRD Government of India in 1998.
B.Com. from Zakir Husain College, Delhi University in 1993. Extra
Activities
Selected in Junior Delhi state cricket team. Led the school team in cricket, athletic, football and kabbadi in school/ college level.
Personal
Interests
Love to Travel by own Car / Bike, Running on holidays and Gymming whenever gets time to keep my mind and body healthy.
KAPIL MEHRA
Other
Certificates
Certificate Course from STG on Java (Java Beans, Servlets, Java Script), Certificate Course from Tata InfoTech on Windows NT, Oracle Developer 2000, Diploma in Computer Applications from Aptech. Trained DNV (Det Norske Veritas) Auditor, Certification on Auditing on QMS & EMS as per ISO 9001:2008 & ISO 14001:2004
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