Store Manager Employee Relations
Resume:
Andrea Simpson
Chesapeake, VA
***********@*****.***
PROFESSIONAL SUMMARY
I am a dedicated and hardworking member of any team I am associated with. I have spent the last 13 years with Harris Teeter starting as a part time associate working my way up through the department and eventually into management. I bring dedication and a steady hand to any team and am seeking out an opportunity for growth and to expand my horizons.
● Leadership Supervision
● Financial Accountability
● Records Management
● Microsoft Office Suite
● Training Development
● Employee Relations
● Workflow Prioritization
PROFESSIONAL EXPERIENCE
Harris Teeter - Various Hampton Roads Locations June 2007 to Current Fresh Foods Manager/ Store Manager on Duty
In charge of day to day operations that include butare not limited to running the Deli, Bakery, Pizza shop and Starbucks. This includes training employees, ensuring high levels of customer satisfaction, maintaininginventory levels, developing marketing materials for the departments and scheduling sufficient staff. While operating as the store manager on duty I take on the additional responsibilities running the entirety of the store including additional regulatory responsibilities due to alcohol and lottery sales. While in this role I have received associate of the month many times and led the store to winning multiple sales contests
● Ensure customers are satisfied with product from subordinate departments
● Training and development of associates
● Scheduling
● Inventory counts and ordering
● Inventory Receiving
● Ensure department and store cleanliness
● Other duties as assigned.
Blimpie Subs and Sandwiches/TCBY September 2004 – June 2007 Clerk
● Primary point of contact for customer interaction
● Prepared food
● Clean the front of store as well as food prep areas
● Restocking
Mclaurin Parking Co. June 2004 - June 2007
Clerk/ Lot Leader
● Assisted in parking vehicles
● Directed Traffic
● Collected parking fees
● Ensured the flow of traffic was maintained at all times. Page 2
EDUCATION
Associates Degree in General Studies Tidewater Community College 2008 TECHNICAL SKILLS
Software:, Microsoft Office, Word, Excel, PowerPoint, OneNote, Outlook, Operating Systems: Microsoft Windows (95, 98, XP, Vista), Windows 10 Other: ServSafe certification
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