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Engineer Support

Location:
Ernakulam, Kerala, India
Posted:
February 13, 2021

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Resume:

Objective:

I would like to pursue a challenging career and strive hard to acquire knowledge and achieve higher grounds in the ever growing and innovative field of Networking. My areas of expertise include Network & System Administration, NOC Administration and onsite technical support involving software and hardware.

Profile:

Total 8 years of experience (which comprises of 3 years in Qatar and 5 years in India) in the field of Information Technology in the area of Network & System Administration on Windows 2003/2000, Windows NT 4.0, server 2008, server 2012 R2 and server 2016 based Networks & modern Internet Technology.

Fast learner, self-motivated, applying methods and technical updates in my day-to-day work with a high degree of attention and commitment to work.

Installation, Configuration and Administration of Cisco Routers and Switches

Administering, configuring and troubleshooting of Windows 2003/2000/XP, NT 4.0, server 2003, server 2008, server 2012 and server 2016

based O/S like Linux

Excellent in maintaining Microsoft Exchange Servers

Thorough understanding and experience of TCP/IP based networks

Very well acquainted with various networking tools

Communication and team building skills with ability to work independently or in a team

Excellent proficiency and experience in cabling networks using UTP CAT5E and CAT6

Excellent technical and supervisory skills involving Installation, maintenance and troubleshooting

Excellent in identifying and troubleshooting of minor & critical problems occurring on the Network

Excellent in drafting Troubleshooting and day to day procedures

Proficient in surveillance systems

proficient in Outlook 365 administration

Experience in the Qatar :

1. Working as a Network and Systems Specialist from November 2016 till date.

Redco International Wll.

Redco international is the world's largest construction and engineering services provider with its Head Quarters in the Qatar and offices in more than 3 countries. The company serves a diversified customer base of 2,500 clients across the oil, container and commodity sectors.

Redco international is the major contractor of Qatar rail

Support rendered towards the Global Data Centre based in the Qatar and Regional & Local Offices includes; but are not limited to:

Installation, Configuration and Administration of Windows 2008/2012 File and Print Servers

Installation, Configuration and Administration of DNS Server and DHCP Server

Installation, Configuration and Administration of ISA (Internet Security and Acceleration) Server

Installation, Configuration and Administration of RRAS and VPN

Installation, Configuration and Administration of Terminal Services and Remote Desktops

Installation, Configuration and Administration of Web Servers (IIS)

Administering and auditing Security of Systems and Network Resources

Managing Data Backups and Restores

Disaster Recovery and Business Continuity Processes

UPS and Printer Management

proficient in office 365 administrating

Installing new / rebuilding existing servers and configuring hardware, peripherals, services, settings

1. Worked as a Hardware and Systems Engineer from August 2010 to August 2014 (full time).

Little flower hospital, India

Duties involved managing and maintaining the Workgroup of the company, maintaining the hardware, and supporting end user’s day to day activity.

Performing the daily system monitoring, verifying the integrity and availability of all hardware, server

resources, systems and key processes, reviewing the system and application logs, plus maintaining and recording the completion of regularly scheduled and unscheduled maintenance down times.

keeping an accurate inventory of all printers, consumables, hardware, and software

Performing daily backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media, recovery tapes or disks.

Creating and ensuring media was recycled and sent off site as necessary.

Managing the user accounts, creating, changing, and deleting the user accounts and verifying repairing and recovering the servers and workstations from hardware and software

Coordinating and communicating with impacted constituencies and provided technical support

Assisting in the support of all production hardware, 90+ software programs as well as application systems

Providing 24/7 support - primary go-to person for all hardware and software related issues reported by Attorneys and Staff

Maintaining window servers, file servers, print servers, VPN gateways and phone systems, PDAs desktops, laptops, MFDs, HP and Xerox multifunctional device printers.

Planning the required maintenance of all servers, desktops, laptops, hardware, software and networks to provide a stable and reliable environment

Making the recommendations for network, hardware and software upgrades, budgeting and Purchasing

Imaging laptop and desktops, setup users, relocating and deploying the computers to employees.

Monitoring the networks to ensure security and availability to specific users.

Traveling to Attorney's personal home offices to troubleshoot issues, install and update software, setup printers, laptops, pc desktops and MACs

Setting up the conference and courtrooms with audio/video, presentation software, network and computer technologies.

Professional Certifications:

MCP – Microsoft Certified Professional

MCSA – Microsoft Certified Systems Administrator [Win server 2013] win server 2016 (Messaging)

MCSE – Microsoft Certified System Engineer

ITIL Foundation

Other Trainings and Add-ons

Linux Administration - RedHat Linux

Educational Qualification:

Bachelor of Arts [BA]

- MG University (Passed with Distinction)

Diploma in computer science

-Indian Institute of technology

Experience of Security and Networking Tools:

MFP Scanner

canon Network Security Scanner

HP/Compaq Insight Manager, HP Open view

Personal Details:

Date of Birth : 8th May 1982

Nationality : Indian

Visa Status : Qatar Residence

Driving License : Indian Driving License

References:

Ansar

974-*********,55655964

mail.com

+974********

g

ansar.ak@



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