Assistant Customer

Ebony Katuramu

647-***-**** ● Oshawa, ON ● ********@*****.***

EXPERIENCE

Senior Kids Camp Counsellor July 2017 - Aug. 2017

YMCA Community Centre Oshawa, ON

● Planned and lead group events

● Monitored the campers

● Explained safety requirements

Legal Administration Assistant July 2018 - Aug. 2018 Abraham’s Law Office Pickering, ON

● Dealt with file management

● Scheduled appointments with clients

● Processed financial documents

Pastoral Associate July 2019 - Aug.2019

Nanozi Organization Toronto, ON

● Guided individuals in administering education, youth, social action, fellowship, and pastoral care ministry programs

● Worked with a variety of individuals from several economic groups

● Organized and coordinated multiple functions with minimal supervision Childcare Worker Apr. 2018 - Jan 2020

● Provided comprehensive care and customer service to families

● Created interesting home learning activities, as well as housekeeping and cooking

● Met with parents to discuss daily activities, positive developments, and possible behavioral issues EDUCATION

GPA: 3.7

Maxwell Heights Secondary School Oshawa, ON Sep. 2017-Feb. 2020 Great Lakes Christian High School Beams Ville, ON SKILLS

Proficient in Word and Excel Customer interface expertise Strong problem-solving aptitude Ability to coordinate several scheduled activities Interpersonal and verbal communication skills Successful at satisfying customer needs while meeting and exceeding business objectives REFERENCES AVAILABLE UPON REQUEST

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