Test Analyst Software

VIDHYA SHEELA, ISTQB Certified

+1-860-***-**** USA, Connecticut ************@*****.*** LinkedIn Visa: H1B

SOFTWARE TESTING & BUSINESS ANALYSIS PROFESSIONAL

Over 12 years of performance excellence in managing sustainable test functions that supports applications across diverse platforms. Rich experience in developing and implementing efficient and effective test plans including detailed test cases based on project artifacts, such as business requirements, functional specifications, source to target mappings, analytic specifications and technical specifications.

Domain Experience: Health Care and Retail

Organization worked with: UST Global ISPG N’Celadus Infotek

PROFILE SUMMARY

Skill Set

SDLC/STLC

Project Management

Performance Management

Requirement Analysis & Elicitation

Process Enhancements

Liaison & Coordination

Quality Assurance & Manual Testing

Test Strategy & Defect Management

Client Relationship Management

Business Analysis Support & PAT

Business Process Integration

Team Training & Development

Expert software testing professional, with strong exposure in developing, consulting, assessing, & tailoring test strategies, methodologies, frameworks, defining test processes that interlinks with day-to-day operations of the on-going projects

Experienced in Website testing, Web application testing, Health care benefit & claim testing, UAT and SIT Testing

Highly skilled in Medicare, Medicaid, Commercial pharmacy claims, Pharmacy Benefit Management, Healthcare and Retail

Adept in different phases of testing like Black Box Testing, Sanity Testing, Integration Testing, Functional Testing, Regression Testing, System Testing & Adhoc testing in released build

Demonstrated success in executing test cases in RQM, preparing LOE for the Upcoming Projects, leading and mentoring cross-functional teams in multi-facility environments in order to maximize levels of productivity

Insightful experience in business requirements elicitation & analysis, process & business logic mapping, data analysis, functional design and documentation and use case scenario analysis

TECHNICAL PURVIEW

Methodology

SDLC, STLC, Waterfall, Agile

Operating Systems

Windows 98/XP/2000/2007, Linux

Testing and Reporting Tools

RFT (Beginner Level), RQM, Requisite Pro, Clear Quest, Citirx, ATT Tool, 27X, HP ALM, Rally, Service Now, Rxticket, Esd, COS, JIRA, ALM/ QC, UFT, MS TFS/ MTM, JIRA, HP Quality center, Bugzilla, RxSmart,Qtest, Gherkin Syntax

Database

MS SQL Server, Oracle, DB2

Application

Availity, POR, SEVA, VA POC, IAS(Integration Architecture & Service)

EDUCATION

2003 Master of Computer Application (MCA) from Mercy College (Calicut University, Palakkad)

2000 B. Sc. Mathematics from M.S.M College (Kerala University, Kayamkulam)

ACHIEVEMENTS

}Certificate of Recognition for Exceptional services and Significant contribution in Operational Readiness Claim Auditing during Voyager Command Centre, 2020

}Certificate of Appreciation from IngenioRx for outstanding services and significant contribution towards successful Voyager 2020 Implementation, 2019-2020

}Live the Values in HealthCare account for 2018 Q-4

}Top 10 performer” in HealthCare account for 2014 Q-4

}“Putting Client on First” in HealthCare account for 2013 Q-4

}“Inspired People” in HealthCare account for 2012 Q-2

PROFESSIONAL EXPERIENCE

Test Analyst UST Global, Kerala, India Jul ‘11 – Present

Deliverables

Software Testing Leadership:

Spearhead all phases of software testing for projects; design & execute test plans, scenarios, scripts & procedures, track testing by test scenarios, test cases & test steps

Develop & manage standards/ setup and maintenance of the test environments.

Perform Functionality Testing, Regression Testing and System Testing. Follow business testing approach during different level of business testing – Benefits, Full Scope Testing (FST), Model office and Parallel testing.

Employed Agile and SCRUM based environment.

Strategic Support

Ensure the proper configuration management of the testing activities and monitor the traceability of the tests done.

Efficiently handle a gamut of activities including overall software testing, Budgets, Capacity Planning, Project Management activities,

Team Coordination, Retention and others with a focus to balance the test resources. Participate in post-implementation reviews and documented testing process lessons learned after major releases.

Attend test case review conducted by business analyst and Onsite POC and execute test cases in RQM.

Establishing Communications with the process teams followed by gathering relevant documents & addressing software requests for entrants, conducting setup meetings and finalizing technical / functional specifications

Project Management

Monitor project progress and outstanding issues; guide teams and ensure quality & timeliness of deliverables; report on project’s progress and resolve the escalated issues.

Plan test schedules or strategies in accordance with project scope or delivery dates.

Coordinated the workflow between the product owner, and other development teams.

Work with Business Analysts, Developers, and Onsite POC’s in identifying outstanding issues in User Requirements/ Specifications.

Defect Management:

Involve in defect management process which include tracking and reporting.

Identify, analyze defects, questionable functions, errors, and inconsistencies in software program functions and outputs.

Attend Triage call for discussing the defect raised by SIT team with the Business team, Onshore POC and UAT team. Create and execute test Scripts using RQM for System and Regression testing.

People Management:

Handle both onshore & offshore team followed by daily meetings with the client regarding the schedule, status reports and activities tracking

Communicate with Project Managers, Systems Architects, Systems Analyst, DBA's and Software Engineers to gather requirements for testing and develop estimates for testing execution.

Projects

Business Analyst, Ingenio RX Pharmacy Business Process (UAT) Jul ‘18 – Present

Client: Anthem Team Size: 38 Software Used: JIRA, RxSmart, and TAC

Test Analyst, Watson Chatbot (SIT & UAT) Jun ‘17 - May ’18

Client: Netapp Team Size: 3

Sr. Tester, ServiceNow (SIT) Mar ‘17 - Jun ’17

Client: G4S, UK Team Size: 14

Offshore POC, Anthem: Provider Portals _POR (SIT) Jan ‘12 – Nov ’16

Client: Anthem, USA Team Size: 4

Sr. Tester, G4S (SIT) Jul ‘11 - Dec ’11

Client: Anthem, USA Team Size: 4

Software Test Engineer ISPG (Internet Sales Promotion Group) Oct ’08 – Jun ‘11

Projects

Lynch Group (SIT)

Malayalam News Portal (SIT)

Dot Online (SIT)

QA Member N’Celadus Infotek (P) Ltd Jul ‘07 – Oct ’08

Projects

QA Member, PETLinQ (Ready Pet) (SIT)

Client: Eastern Isotopes (an IBA Company) [Sterling, VA, USA]

QA Member, Pharmacy Admin (SIT)

Client: Eastern Isotopes (an IBA Company) [Sterling, VA, USA]

Please refer annexure for project details

Contact this candidate