Manager Service
Resume:
Randy W. Hall
Wichita, Kansas 67212
. *********@*****.***
Objective:
An aspiring team worker, hard working and dedicated professional who wants to meet the challenges posed in the industry and to contribute towards the growth of the organization along with self-motivation.
Work Experience:
Business Development Center Manager September 2019 – Present
Elite Auto Sales Wichita, KS
•Respond to lead sources when customer’s have an inquiry regarding a specific vehicle.
•Input customer’s personal information into the company database.
•Schedule appointment’s for customer’s to test drive
Service Advisor June 2019 - September 2019
Wichita Tire and Alignment
Wichita. KS
•Write estimates for vehicle repairs after vehicle inspection has been completed.
•Educate customers of the necessary repairs needed beginning with safety concerns first.
•Build a high level of trust with customers so that they feel comfortable about the information that you are providing them.
Service Advisor/Service Manager September 2018 - May 2019
AutoPros Goddard, KS
•Managed a shop of three technicians including one oil and lube tech.
•Greeted customers and listened to the reason that they came in for service..
•Built a high level of trust with customers so they felt comfortable when it came time to explain what was wrong with their vehicle and the cost to repair it.
Service Advisor March 2018 - August 2018
Eddy'sChrysler
Wichita, KS
•Check customers vehicles in for service and began a repair order based on customers complaints or need.
•Coordinated vehicles in for service to provide the highest level of efficiency and accuracy.
•Communicated with the customers regarding their concerns and offer a solution to fix their vehicle.
Service Advisor November 2017 - March 2018
MyersAutomotive Andover, KS/Derby, KS
•Write estimates for vehicle repairs after vehicle inspection has been completed.
•Educate customers of the necessary repairs needed beginning with safety concerns first.
•Build a high level of trust with customers so that they feel comfortable about the information that you are providing them.
Service Advisor March 2017- October 2017
CentralAuto Repair and Electric
Wichita, KS
•Write estimates for vehicle repairs.
•Gather information to make the proper assessment of the customers concerns and/or
complaint’s.
•Communicate with the technicians regarding the progress of the vehicle repairs and relay that information to the customer.
Service Advisor/Manager September 2016 - March 2017
MeinekeCar Care
Wichita, KS
•Manage a repair shop staff of three technicians/mechanics.
•Advise customers of necessary repairs that their vehicle is in need of.
•Build relationships to increase business and sales.
Internet Specialist March 2015 – June 2016
Mel Hambelton Ford Wichita, KS
•Respond to lead sources when customer’s have an inquiry regarding a specific vehicle.
•Input customer’s personal information into the company database.
•Schedule appointment’s for customer’s to test drive vehicles.
Sales Associate November 2013 – February 2015
Davis-Moore Auto Group Wichita, KS
•Demonstrated features on the vehicle to increase interest in purchase.
•Completed the delivery of customers purchase.
•Assisted customers with the selection of a vehicle to purchase.
Employment Specialist/Business Owner November 2009 – October 2013
EmploymentOptions,LLC.
Wichita, KS
•Worked with people with disabilities to obtain and applying occupational information, knowledge of the interrelationships of the involved professional and specialist services, and skill in employing the methodology and techniques of counseling to motivate and encourage individuals served by the program.
•Experience that demonstrates knowledge of the vocational rehabilitation problems characteristic of the disabled, including familiarity with available resources and skill in identifying, evaluating, and making effective use of such resources to serve individuals with disabilities.
•Developed relationships with area businesses to ensure that the disabled clientele receive a fair opportunity to be employed in the community and to reduce the stigma that comes along with the disabled.
References: AVAILABLE UPON REQUEST
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