Customer Care Resources Manager
Resume:
Adebanjo Damilola Adenike,
NO *, Yaya Abatan close,
Ogba, Lagos.
****************@*****.***
The Human Resources Manager,
Pay Kobo Nigeria, 2
nd
Floor, Jomo house,
Oshifila Street, Anifowoshe,
Ikeja, Lagos
21
st
of August 2019
Dear Sir/Ma
RE: APPLICATION FOR THE POST OF A CALL CENTER AGENT My name is Adebanjo Damilola and I am a recent post NYSC graduate from the University of Ibadan. In response to your job posting for a customer care representative at Pay kobo Nigeria, I am submitting my resume for your consideration. I possess quite a lot of transferable skills and abilities that will make me an asset to your organization.
With a profound ability to think and act quickly, I can substantially increase the client base. I offer you the following attributes which will be beneficial for Pay Kobo Nigeria limited. PEOPLE SKILLS: I possess the ability to work with people I do not know and try to understand their issues, which is an essential attribute of a call center agent. Excellent communication skills across various channels and excellent problem solving skills. I possess the ability to learn, retain and apply large amount of information. I am well-versed in MS Office applications and databases. I also possess high skills in data entry. The job description seeks someone who is capable of handling angry customers in a fast paced environment. I am a focused Individual who can manage adverse situation calmly and go that extra mile to get the job done.The enclosed resume will provide you with the complete details of my potential. Thank you for your time and consideration. I look forward to getting a response from you soon. Yours Faithfully,
Adebanjo Damilola A.
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