Matovu Sulait
Biography:
Marital status : married
Country : Uganda.
District : Kyotera.
County : Kyotera.
Sub-county : Kalisizo town council.
Professional Summary
Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. I am a sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers.
Efficient, accurate and detail-oriented Personal Assistant who takes initiative and has an innate drive to succeed. Highly motivated to expand knowledge and skills. I am a professional seeking to bring organizations and efficient cleaning procedures knowledge to new customers or employers. Competent and dependable with fluency in English and Luganda. Skilled at selecting the best cleaning tools and methods for all cleaning tasks, solar and electric installation and phone repair.
Work History
Shifa Milk Products - General Assistant
Kyotera, Central-Uganda
02/2014 - 04/2016
Stocked and replenished merchandise according to store merchandising layouts.
Welcomed customers into the store and helped them locate items.
Answered product questions with up-to-date knowledge of sales and store promotions.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Liaised with customers, management and sales team to meet customer needs.
Responded to all customer inquiries thoroughly and professionally.
Maintained established merchandising standards, including window, sales floor and promotional displays.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
Cleaned and organized the store, including the checkout desk and displays.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Victoria Basin Savings & Microfinance Cooperative Trust - Office Cleaner
Kyotera, Central-Uganda
01/2012 - 12/2013
Monitored inventory and reported items to be restocked for each job.
Maintained compliance with company standards to perform all maintenance activities.
Consistently assumed additional responsibilities and worked extended hours to meet deadlines.
Followed company procedures to maintain work environment in a neat and orderly condition.
Performed various duties including washing, waxing, cleaning, vacuuming and other tasks.
Prepared and administered preventative maintenance work orders.
Accurately read, understood, and carried out written instructions.
Followed standards and procedures to maintain safe work environment.
Communicated operational issues and changes to supervisor on regular basis.
************@*****.***
Masaka-Kyotera Road, Kalisizo, Central-Uganda
Skills
Cash handling and management
Electric repair and solar energy
Positive and friendly
Computer literate
Retail sales and phone repair
Excellent diagnostic skills
Data backup and retrieval
Excellent communication skills
Cleaning procedures
Facilities maintenance
Strong team player
Teamwork and collaboration
Organized
Food and kitchen safety
Efficient multi-tusker
Customer service-oriented
Education
2020
Nakasoga Secondary School
Kyotera,Uganda
ICT skills training certificate.
2011
Kyotera Secondary School
Kyotera, Uganda
UCE Certificate.
2017
Modern Skills Institute.
Kalisizo, Uganda
Certificate in phone and electronics repair.
.