Front Office
Resume:
Ihunanya Amos
**. Oluwaseun Street, Oworonshoki, Lagos
***********@*****.***
A Hardworking and dedicated Laboratory scientist with over 3 years of expertise in microbiology, chemistry and haematology testing needs. Skilled multi-tasker with excellent communication and problem-solving skills. With a proven history of maintaining equipment and lab areas, in alignment with regulatory guidelines, I am ready to take ownership of labs' diagnostic performance and safety records. to providing rapid turnaround times without sacrificing personnel safety or diagnostic accuracy. Lab equipment maintenance and Aseptic procedures
Team building and management
MS Office (Word, Excel)
Customer service, Relationship development
Listening and communication skills
2020-10 - 2021-02 Front Office Medical Assistant
Beaconhill Smile dental clinic, Victoria Island, Lagos Provided administrative support to medical officers with the responsibility of answering telephone calls, filling and maintaining office payment log. Provided quality customer service during patient check in/out, verification of patient information and dental logins.
Established and maintained patient’s appointment, according to doctor’s schedule.
Posted payments and charges to patient accounts and participated in billing process.
Assessed all calls and inquiries in an efficient manner and prioritize based on emergencies.
Answered phone calls, scheduled appointments and greeted patients. Maintained over 100 patient’s record on a weekly basis. Skills
Work History
Processed health insurance verifications and patient’s notification. Handled data and completed entry task.
Giving registration forms to the patient and getting all necessary information filled from them.
Demonstrate strong organizational skills in the proper charting, filling and maintenance of all patient record.
2016-10 - 2020-10 Laboratory Scientist
Caremax Hospital, Sangotedo, Ajah, Lagos
Performed analytical processing procedures such as FBS,RBS, WBC, FBC, PT, XYZ, MP, Widal amongst others.
Tested specimens and blood products in accordance with the standard health operating procedures.
Performed sample analysis identification using reference reagents and prescribed techniques.
Operated medical equipment while maintaining strict adherence to prescribed safety guidelines and operational instructions.
Analysed testing results based on established indicators, submitting findings for further diagnosis.
Documented test results using manual transcription methods. Maintained strict aseptic measures when collecting biological samples, minimising staff and patient infection risks.
Identified microorganisms present in test samples and cultivated strains to support clinical diagnostics.
Assisted with safe transfusions by conducting tests and completing blood counts. Analysed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
Set up, maintained and verified sterility of lab equipment and tools. 2017-11 - 2019-09 Higher National Diploma: Pest Management Technology Federal College Of Agriculture, Ishiagu - Ebonyi State 2014-11 - 2016-05 National Diploma: Science Laboratory Technology Federal College Of Agriculture, Ishiagu - Ebonyi State 2006-09 - 2013-07 High School Diploma
St. Joseph International Secondary School, Atimaka - Yala-Ikom, Cross River Sstate
Education
English
Ibo
Yoruba
Pidgin English
Health
Business
Adventure
Available on Request
Languages
Interests
Reference
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