Manager Housekeeping
Resume:
Greta Marshall
Indianapolis, IN 46260
***************@*****.***
EXPERIENCE
Homewood Suites, Caramel, IN- Executive Housekeeper July 2020- Present
Responsibilities include hiring and training new employees, scheduling work schedules, budgeting guest supplies and operation supplies. Completing daily logs and documents for housekeeping. Completing weekly schedules for staff, customer service, making sure guests requests are being fulfilled in a timely manner, completing full inspections of cleaned rooms, and ensuring all public space in the hotel is cleaned. Hyatt Place,Indianapolis, IN- Housekeeping Manager August 2019 - July 2020
Responsibilities included hiring and training new employees, budgeting and ordering supplies for cleaning. Completing daily logs and documents for housekeeping. Completing weekly schedules for staff, customer service, making sure guests requests are being fulfilled in a timely manner, completing full inspections of cleaned rooms, and ensuring all public space in the hotel is cleaned.
Hilton Garden Inn, Nashville, TN — Supervisor
October 2018 - August 2019
Responsibilities included assigning guest rooms and common areas to housekeeping staff, inspect rooms and common areas for cleanliness, hire, train, and discipline housekeeping staff, order cleaning supplies, create employee schedules, and submit regular reports to senior hotel management.
Wyndam Resort, Nashville, TN — Housekeeping Inspector September 2016 - October 2018
Responsibilities included daily inspections of property units in accordance with the approved checklist, to ensure the units meet regulations for safety and cleanliness. I also inspected the condition of linens and verified count, ensured building entry and exit doors are secure, and recorded and reported all maintenance deficiencies. SKILLS
Time management and
workplace punctuality.
Interpersonal and
communication skills.
Attention to detail and
maintaining safety.
Maintaining and completing
daily reports.
Customer Service
Data
AWARDS
Hyatt Place Indianapolis
Keystone Associate of 3rd
Quarter 2019
Wyndam Hotel/Beyond the
Call of Duty Award
Omni Nashville Hotel, Nashville, TN.— Room Attendant August 2015 - September 2016
Responsibilities included responding to all guests requests appropriately, complete full cleaning service of units assigned, abide by lost and found procedures to ensure guest belongings are returned, maintain guest hallways free of trash and linen, and ensure guests and associates are maintained in a safe environment.
EDUCATION
Beloit Memorial, Location — Diploma 1985
IBA College of Cosmetology, Location —Diploma 1987 References
Amy Arricale
General Manager/Hyatt Place
Indianapolis, IN 46240
Dieonedra Newton
Supervisor at Hilton Garden Inn
Nashville, TN.
Rebecca Wright
Director of Housekeeping
Murfreesboro, TN.
Crystal Jones
Case Manager 3/Dept. Of Children Services
Jackson, TN.
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