Service Customer

Brittany Harris

Brooklyn, NY *****

Cell: 917-***-****

E-Mail: *******************@*****.***

Summary

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict company compliance standards. Courteous and respectful with guests to maximize loyalty.

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Experience

November 2019 to February 2020

Macys At King Plaza Mall Brooklyn, NY

Cashier/Floor Recovery

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Assisted customers with account updates, new service additions and promotional offers.

Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.

Helped customers find specific products, answering questions and offering advice.

Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Welcomed customers, offering assistance to help find necessary store items.

Wrapped items and bagged purchases properly to prevent merchandise breakage.

Learned roles of other departments to provide coverage and keep store operational.

Processed customer payments quickly and returned exact change and receipts.

Processed returned items in accordance with store policy.

Worked closely with front-end staff to assist customers.

Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.

September 2019 to November 2019

Amazon Staten Island, NY

Warehouse Picker

Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.

Identified unsafe materials within packages and notified proper personnel.

Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of equipment to avoid mishaps.

Kept work areas clean, neat and organized for optimal productivity and worker safety.

Accurately keyed in data for packages into computer system using hand-held scanners, averaging 1000 packages per shift.

May 2018 to June 2018

Mcdonald's Lexington, NC

Cashier/Kiosk Attendant

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Troubleshoot and resolved issues with cash registers, card scanners and printers.

Assisted customers with account updates, new service additions and promotional offers.

Education and Training

Rowan Community College Kannapolis, NC

Some College (No Degree) Cosmetology

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