Mark Andrew Bernal

**** ****** **.

Calumpang, Binangonan, Rizal

Cel. Number: 094********

Email: adj4gt@r.postjobfree.com

WORK EXPERIENCE

Prometheus Online Services (June 2018- March 2020)

Industry: BPO, Email Support/Zendesk

Specialization: Customer Service

Role: Customer Service Support

Customer Service Support for Prometheus Online Services who worked for Digital Extremes’ game called Warframe, one of the top games on STEAM.

HIGHEST EDUCATIONAL ATTAINMENT

Tertiary Level:

Polytechnic University of the Philippines (A.Y. 2013- Undergraduate)

B.S. Electronics Engineering

Mabini Campus, Sta. Mesa, Manila

SKILLS

Proficient in oral and written communication

Dedicated and hard-working individual

Flexible and can adapt in any situations in a particular environment

Expert of basic office suites such as Microsoft Office

Fluent in English and Tagalog

SEMINARS AND AFFILIATES

ECEssentials 2016: A Decade of Unwaivering Quest for Exellence, Redefining the Horizons of the Modern World, February 9-10, 2016, PUP Manila. Topics: Technology of Philippine Television, Safety Management in Navigation, Careers at Schneider Electric, etc.

ECEssentials 2015: Unforeseen Edges of ECE Converging Concepts to Contemporary Realm, February 16- 21, 2015, PUP Manila. Topics: Wireless Technology, Amateur Radio, Television Broadcasting Process, etc.

Computer Research and Engineering Symposium (CoRES) 2015- Redefining ICT: Reimagining Futures- Redesigning Life, February 5- 7, 2015, PUP Manila. Topics: Windows 10, Networking, Microcontrollers, etc.

ECEssentials 2014: Into the New Perspective Traversing Beyond Optical Horizons, February 15- 21, 2014, PUP Manila. Topics: Game Developers of the Philippines, Sound engineering, Philips Electronics and Lighting Inc., Technology Trends: Beyond Wireless Experience, etc.