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Desktop Support Engineer

Location:
Kochi, Kerala, India
Salary:
20000 INR per month
Posted:
February 12, 2021

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Resume:

GEORGEKUTTY JOHN

Mundackal House

Kalloorkad P.O

Muvattupuzha

adj4cc@r.postjobfree.com

+91-953*******, +91-960*******

CAREER OBJECTIVE:

To make sincere and continuous efforts towards building a promising career and to take challenges in life so that I can contribute to the growth and success of the organization I am working with. EXPERIENCE

Network Engineer / Layer 3 Global

APRIL 2019 – August 2020, MUVATTUPUZHA, COCHIN

1 year 4 months experience as a Network engineer. Working as part of a team and operating in a fast paced, changing and challenging 24x7 environment.

Roles and Responsibilities :

• Configuration, provisioning of Vos3000 servers.

• Monitoring all the originating and terminating calls in servers like vos3000.

• Trouble shooting of voice network related complaints, and analyze trace to find out problem and accordingly change in configurations.

• Provide a remote office security and endpoint protection requirements of organizations using firewall.

• Call routing and maintenance, Troubleshooting with SIP related issues with voip gateways.

• Network connectivity troubleshooting, ping, tracer. Desktop Support Engineer / Nityo Infotech Services Pvt Ltd.(PUNE) APRIL 2018 – NOVEMBER 2018, CITI BANK, COCHIN

7 months experience as a Desktop support engineer. Working as a part of team in an banking environment. Roles and Responsibilities :

• Address user tickets regarding hardware, software and networking.

• Hands on experience with ticketing tools such as ServiceNow and Resolve IT.

• Installation and maintenance of Windows server and Windows OS.

• Inventory Management

• Desktop Management

• Vendor Management

EDUCATIONAL QUALIFICATION

B.Sc ELECTRONICS ( M.G University ) 2014-2017

Al-Azhar College of arts and science,Thodupuzha

PLUS TWO 2012-2014

S.AH.S.S Kalloorkad

( Board of Higher Secondary Education, Kerala )

S.S.L.C 2011-2012

S.A.H.S.S Kalloorkad

TECHNICAL QUALIFICATION

● CCNA completed form Netmount Info Solution Experts, Cochin

● MCSE completed form Netmount Info Solution Experts, Cochin SKILLS

● Hardware & Networking: System Assembling, Troubleshooting, Software Installation. Implementation of VLAN, Private VLAN, Inter VLAN Routing.

● Very good knowledge of Windows 2008/2012 server

● Strong knowledge of installing, configuring, tuning, maintaining and monitoring Windows Server 2008/2012 Enterprise server

● knowledge in Group policy and desktops with Group policy

● Knowledge in OSI layers, DHCP, DNS, Active Directory and profile setting.

● Knowledge in Active Directory Domain services and Network load balancing

● Knowledge in cabling and crimping.

● Knowledge in IP Address & Subnetting.

● Knowledge in Routing Protocols, RIP, OSPF, EIGRP.

● Knowledge of configuration of Inter Vlan Routing.

● Basic switch and Port configuration, VLANs and Trunking.

● Knowledge of access list creation and NAT.

● Basic Knowledge about computer hardware

ACADEMIC PROJECT

Intelligent Medicine Box

PERSONAL PROFILE

Name : GEORGEKUTTY JOHN

Father’s Name : JOHN VARGHESE

Date of Birth : 13/08/1996

Gender : MALE

Nationality : INDIAN

Religion : CHRISTIAN

Languages Known : English,Malayalam

Permanent Address : Mundackal House

Kalloorkad P.O

Muvattupuzha

Pin:686668

PERSONAL SKILLS

● Confidence about to adapt any network environments.

● Have good communication skills and learnability.

● Confident and determined.

DECLARATION

I hereby declare that the above information specified is true to the best of my knowledge and belief. I shall be highly grateful if you could provide me an opportunity to do the work in your esteemed organization. I look forward for favorable response. Date:

Place: Muvattupuzha GEORGEKUTTY JOHN



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