Manager Management
Resume:
ASHLEY
ROSALES-TEJEDA
**** *** ***** ** * APT **6
JACKSONVILLE, FL
********@***.***
HTTPS://WWW.LINKEDIN.COM/IN/AS
HLEY-ROSALES-TEJEDA-956B00171/
OBJECTIVE
Leader with exceptional ability to
build positive rapport, inspire trust
and guide teams toward
achievement of organizational
goals, looking to increase
personal growth and knowledge
within the industry. Strong
facilitator adept at working cross-
departmentally with co-
management and top-level
leadership.
EDUCATION
FLORIDA INTERNATIONAL UNIVERSITY, MIAMI FL
CHAPLIN SCHOOL OF HOSPITALITY & TOURISM MANAGEMENT Bachelor of Science Degree in Hospitality Management: December 2020 Dean’s List: Spring 2020
EXPERIENCE
JW Marriott November 2020 - April 2020
Event Concierge
• Assisted staff and guest in the coordination of events that occurred throughout the hotel
• Served in conjunction with clientele and guests to meet their given levels of satisfaction, through parameters such as event appearance
• Worked as the Liaison between client and management, using critical thinking skills and providing creative solutions Bayview Student Living December 2017-June 2019
Team Lead
• Supervised a team of 9 to create a positive work environment of cultivation and accountability
• Spearheaded the implementation of projects and events to assure property and collegiate affinity
• Performed administrative duties such as room transfers, incident report, and maintenance requests
• Mediated and provided professional conflict resolution in a timely manner
• Leased 400+ new construction luxury apartments bringing property to a 98% occupancy rate
2
SKILLS
Bilingual (Spanish/English)
Team building
Leadership
Adaptability
Event Planning
Staff Management
Customer Service
Time Management
Organized
VOLUNTEER EXPERIENCE OR LEADERSHIP
Involvements:
• Vice President and Philanthropy Chair of Lambda Theta Alpha Latin Sorority, Incorporated – Spring 2019 - Current
• Lead Team (Ambassador of FIU’s Center of Leadership & Services) – Fall 2018 - Spring 2019
• Graduate of the Academy of Leaders program - Spring 2018
• Student Government Association Senator and Student Advocacy Chair - Fall 2017 - Spring 2018
Volunteer Experience:
• Super Bowl Experience- January 2020 - February 2020
• Art Basel, Lead Greeter - December 2019
• North Miami Beach Brew Fest - November 2019
• Art of Surviving Gala Event Manager/Coordinator – Oversaw the setup and implementation of an annual fundraiser for awareness on domestic violence raised over $3,000.
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