Customer care representative
Resume:
CHINYERE QUEENESTHER CHIBUEZE
**B, Platinum Way, Raji Rasaki Estate, Amuwo-odofin. Lagos state
+234(0)810-***-****, adj4a5@r.postjobfree.com
PROFILE:
Organized media personal, motivates and drives diverse teams in successfully scheduling and completing task, both simple and challenging while interacting with persons of all business, educational and socio-economic background. A dynamic thinker, one who can immediately research and provide solutions upon request. Also, excellent communication prowess, in both written, verbal and an emphatic listener. Extensive experience with media, broadcast presentation, social media marketing and journalism. Diligent professional, easily maneuvers and adapt to hectic and fast paced environment seamlessly.
OBJECTIVE:
A proactive and enthusiastic individual who possesses hands-on experience in media and broadcast presentation.
Self-motivated for handling responsibility and contributing value through in bound calls and face to face interactions.
BIO DATA:
Date of Birth: 22nd November, 1993
State: Imo State
LGA: Iheme Mbano
Nationality: Nigerian
Religion: Christianity
Language Spoken: English (advanced), Igbo (native) and French (beginners).
WORK EXPERIENCE
Galaxy Television (June 2017 till present)
Office: Producer, Presenter and Editor
Presenter, Producer on Gist extra
Presenter and Editor on Sound Chart
Presenter, producer and Editor on Event moment
Ondo State Radio Vision Corporation (June 2016 - May 2017)
Office: Tv And Radio Presenter
Presented a weekly TV and radio show targeted at the younger generation; particularly NYSC corps member- containing infotainment and general lifestyle.
Worked with a team to conceptualize creative ideas for a 30 minutes TV and radio show.
Wrote scripts for a 15 minutes segment of a TV show features utilizing materials from recorded interviews and mass media.
Logged over a combined 50 hours of interview, research and lead chasing.
Trained new interns on station policy and news presentation.
Participated and contributed to professional development, workshops, seminars and conferences in the department.
Attended department meetings and collaborated with a team on current and upcoming project.
Co-hosted another programme. Law and justice forum anchored a newscast.
U/C Treasure Nigeria Enterprise (May – Dec (2016)
Office: Manager
Managed a business with a monthly turnover of 1 million
Led a team of 3 in delivering top-shelf customer service to over 150 foot flow of customers every week.
Developed a remarkable situational management skill handling both team members and customers.
EDUCATIONAL BACKGROUND:
Intensive training with galaxy television / institute of certified communicators Nigeria 2017(6 weeks):
Learnt better communication skills such as, presenting, writing/reading, intonation etc.
Le Citoyen University, Benin Republic: B.Sc. (2012-2016):
Mass communications (second class; lower division)
Educational Advancement Centre: University of Cambridge ‘A' level (2011-2012) certificate:
Literature, history and business management.
Rainbow College ‘O’ Level: (2004-2010):
WASSCE
INTEREST
Meeting and interacting with people, Travelling and watching talk shows.
REFERENCES
Alhaji Isahq Akinkunmi
Assistant Director of Programs,
Ondo State Radio vision Corporation (OSRC).
Mrs Alero Dediare
Head of Programmes Department
Galaxy Televison
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