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Support Management

Location:
Agartala, Tripura, India
Salary:
4lpa
Posted:
February 13, 2021

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Resume:

MRIGANKA ROY

Address : C/O- Mrinal Kanti Roy, Email Id:

Vivekpalli, South Dhaleswar, adj493@r.postjobfree.com. P/O- Agartala college, Agartala, Contact No: 883-***-**** . Tripura West, 799004.

Career Objective:

Intend to seek a challenging, responsible and professionally rewarding position that would fully utilizes my skills towards the growth of the organization and helps me improve through continuous learning. Looking for a challenging IT Infrastructure Support & Administration/Incident Management role where skills in communication, organization, and training methodology that can be used to strengthen organisations bottom line. Charismatic, intuitive and masterful communicator: Skilfully blend teams with differing opinions and create consensus and harmony to deliver business results. Undertake and help drive post incident reviews, with the focus on identifying process and operational improvements. Educational Details:

Course /

Degree

Disciplines Board /

University

Year of passing % or Grade

B.E Electronics and

Telecommunication

Engg.

SPPU 2017 55%

12th Science CBSE 2013 60%

10th - CBSE 2011 93.10%

Technical Proficiency:

Software languages: C, C++, Matlab, VHDL, Multisim, Xilinx.

Knowledge of IT Infrastructure Support, Incident Management, Problem Management, IT Service Desk, Monitoring.

Non-Technical Proficiency:

“Computer Applications” course done at GTTI ( NSDC).

Microsoft Word.

Microsoft Excel.

Microsoft Access.

Microsoft Power Point.

Co-Curricular Activities:

Operational Head, “NCSEEE 2016(under IEEE)”.

Publicity Head, “ PERCEPTION 2016(College Fest)”.

Volunteer, “NCSEEE 2014 & 2015”.

Extra-Curricular Activities:

College fest campaigning.

Intracollege and intercollege Theme show participant and winner.

intracollege volleyball, kabaddi medalist.

Achievements:

Project paper selected, presented and published in IEEE journal and website of Sabitribai Phule Pune University in the year 2016-17.

Mini project paper selected and presented in national conference of IEEE,2015-16.

Cleared Jet Airways Cabin Crew interview in the year 2017.

Internship Experiences:

Worked as Business Development Trainee in ‘STUDY TABLE’.

Internship on ‘Study on Store Management System’ from Future Group, Big Bazaar,Agartala.

Internship on ‘Study of Customer Purchasing Behaviour’ from Future Group, Big Bazaar,Agartala.

Work Experience:

Working as a Business Development Associate in BYJU’S. Interpersonal Skills:

Ability to rapidly build relationship and set up trust.

Ability to cope up well at different challenging situations.

Good Communication skills and well behaved.

Confident, disciplined, hardworking and determined.

Leadership skills and multitasker.

Personal Details:

Name : Mr. Mriganka Roy.

Gender : Male Marital Status : Single Nationality : Indian.

Language Known : English, Hindi, Bengali.

PAN Number : BKLPR2160Q Aadhaar Number : 713*-****-****. Declaration:

I do hereby declare that the above information is true to the best of my knowledge. Place:

Date: (Signature)



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