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Reception

Location:
Jacksonville, NC, 28546
Posted:
February 12, 2021

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Resume:

Sylvia Y. Bagne *** Kensington Drive, #***, Jacksonville, NC 29546 *******@*****.*** 910-***-****

EXPERIENCE:

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05/2014 -

09/2014

07/2013 -

05/2014

Eastern Iowa Airport, Cedar Rapids, IA

Sky Cap (Customer Service)

Greets passengers, transports disabled and elderly to ticket counter, assists through security and guides passengers to their scheduled flights. Provide gate information, assist with luggage (canes, walkers, special wheelchairs).

Simmons Perrine Moyer Bergman, Cedar Rapids, IA

Legal Assistant (Partner and 2 Associates)

Provide secretarial and clerical support; preparing and editing documents, maintaining attorneys’ calendars and case files. Understand legal terminology for state, district and circuit court rules and procedures.

Federal Public Defender’s Office, Cedar Rapids, IA

Legal Assistant (Full-Time Temporary)

Provide secretarial and clerical support such as preparing correspondence, editing and proofreading documents, maintaining

attorneys’ calendars and case files and photocopying. Understand legal terminology and district and circuit court rules.

Linn County Elections Department, Cedar Rapids, IA

Elections Clerk (Contract)

Locate voter names and information in system for registration; verify voter identity; provide voter instructions regarding a

Specific election and/or the voting process; obtain voter signatures; set up polling satellites.

Legacy Manufacturing, Marion, IA

Customer Service Support (Contract)

Sales order entry; including replacement parts, stock, show and sample orders (facsimile, email and web portals) into SAP;

SAP updates; resolve customer problems telephonically; verify shipping information; price and availability of products; product

search; process credit card orders; update inventory feed with various customers; prepare reports (External Orders Query).

Transamerica, Cedar Rapids, IA (Progress Drive)

Data Entry Operator/Research (Contract Audit Project Position)

Research and verify insured individuals’ information from applications; update Excel spreads; prepare documents for scanning; prepare records for indexing by entering policy numbers.

11/2011 -

06/2013

07/2011 -

09/2011

Fitzpatrick, Cella, Harper & Scinto, Costa Mesa, CA

Intellectual Property Legal Assistant (Permanent Position)

Intellectual Property Legal Assistant (Contract Position)

Prepared patent forms, drafted responses to Office Actions and other legal documents, to be filed with Patent and Trademark Office; manage prosecution docket, prepared reporting letters. Maintained current knowledge filing fees and procedures; corresponded with foreign associates; maintained client files.

05/2008 -

04/2010

Pitney Bowes, Irvine, CA

Legal Word Processor (Site: Jackson DeMarco Tidus & Peckenpaugh)

Prepared correspondence, drafted pleadings (including Complaints, Subpoenas, Motions, Judgments, Declarations, discovery requests and responses), CCRs, and Tables of Contents and Tables of Authorities; digital transcription; converted Adobe documents into Word documents; created form-fillable documents.

06/2007 -

04/2008

McDermott Will & Emery, LLP, Irvine, CA

Intellectual Property Legal Assistant - Senior

Prepared foreign and domestic patent and trademark applications, correspondence and other legal documents, to be filed with Patent and Trademark Office; prepared reporting letters to the client. Maintained current knowledge of court rules and filing fees and procedures; researched court rules; corresponded with foreign associates; researched prior art; maintained client files.

11/2006 -

05/2007

National Tax Sheltered Accounts Association (NTSAA), St. Louis, MO

Membership and Administrative Associate

Managed the Association’s membership database; maintained member events; coordinated correspondence and email distributions. Processed and confirmed registrations for conferences and webcasts.

10/2005 -

10/2006

Novus International, Inc., St. Louis, MO

Records Management Coordinator and Executive Assistant to CEO/President (Contract)

Managed calendar and scheduled meetings for Chief Executive Officer/President. Prepared expense reports. Managed international and domestic travel arrangements. Prepared confidential presentations. Product Registration Assistant (Contract) Provided high level product registration support; prepared various registration documents for legalization process.

11/2000 -

01/2005

Christie, Parker & Hale, Newport Beach, CA

Senior Intellectual Property Legal Assistant

Prepared foreign and domestic patent and trademark forms, correspondence and other legal documents, to be filed with Patent and Trademark Office; prepared reporting letters to the client. Maintained current knowledge of court rules and filing procedures.

EDUCATION:

Graduate of Cooperative Honors Program (Secretarial Science and Administration) Hickey College, St. Louis, MO



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