Tech Quality Compliance, Engineering Background, Six Sigma Green Belt
Resume:
VEATRICE E. CONLEY
Chattanooga, TN 37408
EXPERIENCE
Starplex Scientific Corporation December 2016 - Present
Technical Quality Compliance Manager
● Track overall development, implementation and monitoring of the quality management program
● Understand key metrics that measure business-unit performance, create scorecards, and monitor quality process performance over time
● Apply DMAIC, Lean and Project Management methodologies to successfully complete improvement projects
● Conduct in-depth analyses including data collection and synthesis to generate key insights for customer quality
● Develop plan/approach/timeline based on customer requests (e.g. quality agreements) and helps manage/track progress
● Facilitating Lean, Kaizen, Root Cause Analysis and other problem solving and improvement sessions
● Consult and work with management in identifying process improvement opportunities
● Communicate key lessons learned and best practices from process re-engineering projects and develop case studies to be utilized as re-engineering collaterals
● Run and manage portfolio of corrective actions and continuous improvement projects
● Work with internal team to provide end to end continuous quality improvement Chattanooga Seating Systems February 2014 - 2016
Customer Quality Engineer
● Conducted root cause analysis and implementation of corrective actions for process related concerns
● Worked closely with FMEA and control plan updates and improvement plans
● Driver of department continuous improvement program
● Assured appropriate program planning to confirm that product development is consistent with established program objectives and company needs
● Worked hands on with design team to resolve customer technical engineering concerns, testing requirements & costs
● Ensured timely delivery of projects and breakthrough results that meet or exceed agreed-upon metrics or goals
● Developed strategic insights and recommendations on the basis of the technical projects conducted
● Worked closely with customer, stakeholders and cross functional teams plan and lead projects
● Provided clear explanations and information to different teams on topics within area of expertise
● Shared best practices from within and outside the organization / industry and provided recommendations for implementing them
Bunge Oils June 2010 – February 2014
Productivity Engineer
● Participated as a member of the plant leadership team and work to define and accomplish measurable objectives
● Developed and implemented key performance indicators (KPIs)
● Coached employees to create a high performance driven work environment
● Promoted benchmarking with other plants
● Worked with all department managers to identify cost reduction events (production overruns, rework, scrap, utilities, etc.)
● Ensured that re-engineering objectives, specific goals, measures, and metrics were established
● Facilitates good communication by regularly informing management of significant operational issues, changes and recommendation
● Daily use of decision making/systematic planning to assure success project management EDUCATION
Professional Certification, Lean Six Sigma Green Belt Program, January 2020. Purdue University; Online.
Bachelor of Science, Mechanical Engineering, Graduated December 13, 2008. The University of Memphis; Memphis, TN.
ADDITIONAL SKILLS
● Strong proficiency with Microsoft Office applications and statistical tools (Outlook, Word, QI Macros, PowerPoint, and Excel)
● Strong analytical skills with experience applying statistical analysis and value stream mapping for business improvement
● Excels in effective critical thinking with focused problem solving skills
● Excellent written and verbal communication, presentation, and interpersonal skills with front-line associates, team members, management, and executives
● Experience application of lean six sigma in food, automotive and medical device industries
● Green belt certified with experience operating as a Kaizen facilitator
● Proven experience in application of DMAIC, JIT, Poke-Yoke and Lean tools
● Seven to ten years of relevant work experience with 1-2 years managing cross-functional teams
COMPLETED TRAINING
● Internal Auditor Training, 2017
● PDP/Program Management Training 2016
● PFMEA Process Training 2015
● Careful Communication at Work Training 2015
● Preventive Maintenance/Equipment Criticality Rank Training 2013
● Behavioral Safety Leadership Training 2013
● Apollo Root Cause Analysis Training 2013
● Factory Acceptance Test Participant for Start Up Equipment March 2012
● Managing the Forefront Leadership Training Nov 2011
● Productivity, Safety, Quality, and Environment Conference April 2011
● Management Leadership Training 2010
● Food Safety/ OSHA Training, 20082011
● Situational Leadership, 2010
● SQF/Lean Manufacturing for Entry Level Management Training, 2009
● STOP Safety Training, 2009
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