Hotel Operations Manager

Operation Manager with *+ experience of successfully

coordinating the activity of various departments concerned with the production, pricing and the sales of two properties. Possesses excellent customer service, sales and

communication skills. Implemented new strategies to the company to increase revenue and training expenses within a 5-month window.

Fickling and Company

2020-2020

Warner Robins, GA

Perry High School

2010-2014

Perry, GA

2006-2010

• Leadership

• Problem Solving

• New Business Development

• Interpersonal Skills

• Budgeting & Finance

• Perseverance

• Presentation Skills

• Math Skills

• Reviewing Performance

• Confidence

• Presentation Delivery

Hotel Operations Manager

Holiday Inn Express and Suites, 2015-Present

• Promotes and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guest.

• Consistently delivering results that contribute to the mission and overall success of the hotel by

accomplishing performance objectives.

• Assist in interviewing, scheduling, training,

development, empowerment, coaching and counseling

staff

Receptionist

Bellezza Spa 2014-2015

• Scheduled and confirmed appointments with clients.

• Promoted spa treatments, services and retail

promotions

• Assisted clients, directing them to appropriate

personnel.

• Multitasking by flexibility fulfilling necessary roles.

• Lead other team members via motivation, delegation and instructions.

Real Estate Agent Assistant

Faircloth Realty 2012-2012 (Summer Temp Job)

• Identified and communicated with potential clients, scheduled appointments with the clients and

maintained relationships in order to maximize future sales opportunities.

• Drafted and reviewed contracts and agreements,

created and put out marketing materials.

• Created listings through MLS.

4787.703.9036

**********@*****.***

Byron, GA 31088

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