PROFESSIONAL SUMMARY

Customer service professional dedicated to effective team management and customer satisfaction. Exceptional customer care professional who addresses inquiries and resolves problems as they arise. Management professional effective at building highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment. SKILLS

Creative problem solver

Strong client relations

Multi-line phone talent

MS Windows proficient

Trusted key holder

Floor set design expertise

Proficient in cash management

EDUCATION

Oil and gas technology spécialization at palo alto collège

Senior technician in oil and gas tcchnology degrec from the Algerian petroleum instituts COURSES TAKEN:

Thermodynamics 1&2

Process design 1&2

Fluids Mechanics

Corrosion

Gas technologies

Start and shut down of process equipment

Process measuring and process control

Natural gas process

Liquefy natural gas transportation and storage

Utilities equipment's

Security and fire fighting

LANGUAGES:

English fluent

French fluent

Arabic fluent

Crédit card procsssing

Quick learner

Training development

Aptitude Exceptional interpersonal

Communication Skilled

Trairter Excellent time management

skills

EXPERIENCES:

Rayco group manager, San Antonio, Texas. February 2010 to present Managing the hall company, 30 employees, preparing schedule, payroll, managing mechanic shop. Buying part for the mechanic, Communication skills, computer skills assertive. reliable, team.

Skills. customer and service oriented

Restaurant manager, San Antonio. Texas, January 2008 to December 2009 Enduring and stress-resistant, Communication skills, assertive. reliable, team Skills, customer and service oriented

Liquid Propane Control Room Operator. Arzew. Algeria, January 2006 to November 2007 Liquid propane production circuit at the complex of liquid propane gas GPL in SONATRACH Natural Gas and LNG Control Room Operator. Arzew, Algena, January 2004 to December 2005 :

Natural gas and liquefied natural gas (LNG) operator in GNL4 complex Arzew

(Algeria) within SONATRACH (Algerian National Oil Company). REFERENCES :

Ray el kiswani, company owner:210-***-****

Denis Cole : Ford car dealer manager :830-***-****

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