Joann Hooker

Retail Sales Manager Profile

adj35n@r.postjobfree.com • 925-***-****

• Oxnard, CA

Summary

Multiskilled professional with proven expertise in Sales, New Business Development and Education. Adept at utilizing interpersonal communication and relationship management skills to promote development and sustainable growth. Articulate, strategic problem solver leveraging experience within multiple industries to provide innovative solutions that increase productivity and improve efficiency.

Areas of Expertise

Relationship Development

Customer Service Excellence

New Business Development

Client Acquisition & Retention

Strategic Problem Solving

Sales Forecasting & Budgeting

Marketing Campaigns

Client Account Management

Training & Development

Professional Experience

Livemore Charted School 2014 – 2015

Substitute Techer

Taught various subjects in accordance with prerequisite curriculum standards. Led instructional learning activities and maintained cohesive and productive environment. Provided personal support to students based in individual needs. Upheld institute values by monitoring and reporting student behavior and encouraging participation.

●Successfully adapted, integrated, and delivered lessons in innovative ways.

Summit Tutoring 2013 – 2014

Assisted with classroom activities and assignments in addition to providing tuition to upskill students in various subjects within curriculum standards. Adapted lessons in accordance with individual needs to ensure seamless, easy to comprehend delivery.

●Improved academic performance through effective teaching methods.

Pleasanton Unified School District 2013 – 2007

Substitute Teacher

Conducted lessons in several subjected that included Science, Special ED and P.E. Analyzed lesson plans and implemented strategic methods of delivery to ensure academic continuity. Established behavioral standards and inculcated productivity within classroom. Identified student needs and provided positive learning experiences.

Additional Experience

Student Teaching, Walnut Grove Elementary School

Sales, Nordstrom

Customer Service, Macy’s

Return to Vendor Expeditor, Macy’s

Store Manager, Guild House Shoes

Education

CTEL Certificate

Stanford Online

MAS-ED

University of Phoenix

Bachelor of Science, Business Administration

CSU, Chico

Bachelor of Arts, Speech & Hearing

UC, Santa Barbara

Professional Training

Creative Expression Workshop, Pasadena Art Center of Design

American Sign Language, Oxnard Community College

ROI/Gross Margin Workshop, Macy’s Advance Training

Computer Application, College of Notre Dame

Professional Affiliations

Member of Operating Board, Hill ‘n Dale Pre-school

Volunteer Classroom Aide, Pre-school-5

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