Sales Engineer
Resume:
DENNIS A. SAUER
Alpharetta, GA *****
******@*****.***
KEY AREAS OF EXPERTISE
• Sales Engineering
• Solutions Consulting
• Technical Product Management
• New Product Launch
• SME of all products
• Implementation & Integration
• Pre & Post Sales Technical Support
• Cyber Security
• Proof-of-Concept planning
• Strategic Marketing
• Team & Customer Training
• Customer & Vendor Relations
• API Integration
• Network & Security Analysis
• Firewall/Internal Vulnerabilities
• NIST/ISO/CIS Compliance
• Problem Resolution
• Critical Thinking
• Excellent Organizational Skills
• Team & Individual Contributor
• GRC
• HIPAA
• FDA
• DISA / SCAP / STIG
• Cisco Talos / Cisco Umbrella
SOFTWARE PROFICIENCY
• Accu-Chek
• Rapid Fire Tools Net Detective
• Tenable Nessus
• EMR Integration (HL7, SOAP,
APIs)
• Scripting (PowerShell, WinBatch,
SQL)
• Confluence
• Jira
CERTIFICATIONS
Certified Information Systems
Security Professional (CISSP / ISC2)
Certified HIPAA Professional (CHP)
Certified Security Compliance
Specialist (CSCS)
Certified Business Analyst
Fortinet: NSE1, NSE2, NSE3
I have taken the DISC Personality Test at https://www.123test.com/disc- personality-test/ Here is an extract from my report: Your prime value to an organization is:
• Your driving forcefulness and determination to achieve goals Results-driven, bilingual Senior Solutions Engineer with significant experience in technical software product sales. Adept at preparing and delivering technical presentations on products and services, demonstrating product benefits, assessing customer needs, securing account relationships, conducting product training, and troubleshooting and resolving technical software issues. Quickly builds collaborative relationships with key business partners and senior management teams while providing exemplary service.
PROFESSIONAL EXPERIENCE
FOXIT SOFTWARE, INC., Alpharetta, GA – 2020 to Present Senior Solutions Engineer
Design document solutions and test plans to implement and integrate Foxit products into multiple operating systems environments
Generate implementation plans and provide technical leadership and guidance during deployment activities
Provide subject matter expertise to support sales in presales efforts via consulting and product demonstrations
Create software packages and assist in packing software for customers
Work with customers post-sale to complete implementations and service requests and guide and troubleshoot enterprise deployments STANLEY BLACK & DECKER, Fishers, IN – 2019
Cyber Security Product Manager / Cyber Security Engineer
Managed and monitored the design, configuration, implementation, and installation for Cisco Meraki security applications
Developed marketing and sales content, training courses, and technical troubleshooting guides for a new product launch offering
Acted as the single point of contact for sales and end-users
Served as voice-of-the-customer, communicated suggested changes to management, and provided input on issue resolutions ELECTRONIC STRATEGIES, INC., Indianapolis, IN – 2018 Cyber Security Practice Manager
Spearheaded the newly-created, start-up Security practice
Wrote separate outward-facing Security documentation pieces (Technical and Marketing) for the latest web-based product
Created website, sales, and marketing materials
Trained internal sales representatives and external customers
Ran scans and vulnerability tests and analyzed results; presented outcomes to senior management with proposed remediation ROCHE DIABETES CARE, INC., Indianapolis, IN – 5/2000 to 12/2017 Sales Engineer/Technical Product Manager
Health & Digital Solutions, Global Diabetes Care (2007 to 2017)
Sold technical software products to hospitals, clinics, doctors offices and respective IT departments worldwide
DENNIS A. SAUER
Résumé – Page 2
EDUCATION
BALL STATE UNIVERSITY,
Muncie, IN
Bachelor of Arts in Foreign
Languages
Managed all customer-facing aspects of Global Technical Project Management and Support
Represented products to customers both in-person and via teleconferences
Utilized technical and industry expertise to negotiate and close sales
Oversaw product support, troubleshooting, SQL databases, EMR integration, and web management
Monitored pre-sales and post-sales engineering calls
Worked with Sales and Marketing teams to provide technical expertise during customer presentations and demonstrate software value
Determined technical requirements to meet client goals
Trained technical and non-technical audiences in non-native English- speaking environments
Provided pre-sales and post-sales technical support to customers
Acted as a communications liaison between non-technical and technical personnel and clients
Managed vendor relationships, the scope of work and requirements, and vendor payments
Served as company’s software representative at worldwide tradeshows Global Product Manager/Business Analyst
Global Marketing, Diabetes Care (2004 to 2007)
Launched Accu-Chek 360 DMS, Amsterdam; the largest product launch ever for Accu-Chek Diabetes Care
Led the branding, positioning, and new product naming initiatives
Researched and created customer and business requirements documentation used to balance ROI versus cost and determine viability
Participated in the design of User interface; attended customer meetings to determine if designs met human factors standards IT Field Support Consultant
United States Diabetes Care (2000 to 2004)
Troubleshot and designed IT Solutions for Roche external customers utilizing an Accu-Chek software and hardware portfolio
Traveled worldwide to customer and company sites and conducted customer training
Wrote, qualified, and sized appropriate solutions for RFPs/RFQs/RFIs
Designed tailored interfaces for specific requests and provided unique support
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