Premnath Jayaprakash

** ******** ******, ********, ** L6W 1S8 • 905-***-**** • adj32t@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Sales Associate with 1 year 3 months experience in handling customer and providing premium services. Achieved daily sales goal by cross selling and promoting additional products and services. Built rapport with customers by asking probing questions and utilizing effective listening skills. Trained new employees on basic customer service techniques and procedures; Collaborated with managers, team members, and vendors to achieve the sales goal.

PROFESSIONAL EXPERIENCE

Sales Associate (2019 – 2020)

Bharti Airtel, Chennai, Tamil Nadu, India

Lead executive team to achieve the daily targets as well as the monthly target.

Meeting customers regularly and providing information and resolving their queries.

Training new executive in field as well in system work.

Answered inquiries from customers in person and on the phone.

Investigated and solved any customer concerns.

Accurately processed financial transactions using computerized cash registers in a fast-paced environment

Earned “Quality Customer Service” award twice.

PART TIME EXPERIENCE

DOLLAR TREE, Main street south- cashier, process freight and merchandiser.

EDUCATION

Supply Chain management (Ontario Graduate Certificate) (present)

Sault College, Brampton, ON, Canada

Bachelor of Mechanical Engineering (2015-2019)

RMK College of Engineering and Technology, Anna University, Tamil nadu, India.

CERTIFICATION

Business Strategy Management. Certificate ID - 25991-160-805-1247

Six Sigma White Belt. Certificate ID – c1Fws7odBT

Advanced Google Analytics Certification

REFERENCES

D.Hema, manager, Airtel Pvt Ltd Broadband service adj32t@r.postjobfree.com +919*********

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