Data Analyst Manager

SUHAIB M KAZI PH: +1-973-***-**** Email id: ******.*****@*****.***

SERVICE DELIVERY OPERATIONS DEPARTMENT

Authorized to work for any US employer (Status:Greencard)

Address: ** ***** ***** ****** APT-H, Millburn, New Jersey 07041

Profile Summary

A competent professional with 7+ years of experience in various sectors such as information technology, marketing and advertising, healthcare, telecom, retail and consumer goods. Strong client interaction and capability to communicate insights to technical and non-technical audiences. Ability to turn large complex data into meaningful reporting and management information. Advanced and direct hands-on experience in computer-based programs and strong technical knowledge of various software’s. Fluent in English, Hindi, Arabic, Marathi and Urdu.

Skills

· MS Excel, Access, Word, PowerPoint

· Competitive analysis, Ability to Multi-task

· Complex Data Analyzing, QA

· CMLEB, CM Editor, JIRA

· Generating Reports, Troubleshooting

· CMS, SharePoint

· SQL, MYSQL, DB Administrator

· SEO, Google Analytics

· Strong decision making, Problem solving

· Customer Relationship Management

· Marketing, Sales, Market Research

· Logistics, Inventory Management

· Tableau

· Outlook, Linux

· Project Management

· HTML, CSS, HTML5

· Stakeholder Management

· C, C++, Java Script, JQuery

Education and Qualifications

Qualification

University/Board

Year of Passing

Bachelor of Science (Computer Science)

Mumbai University

2011

Higher Secondary Certificate

Kolhapur Board

2008

Professional Experience

1.Sutherland Global Services PVT. LTD May 2017– July 2020.

Data Analyst

Analyzed data, created reports and shared with stakeholders to answer business questions and enable decisions

Troubleshoot the reporting environment and output reports

Assess program risks, anticipate challenges, and provide escalation management when necessary

Drove planning and strategizing periodically for better client engagement and better results

Team coached, trained juniors as and when needed

Maintained/updated dashboards in accordance with organizational strategy.

Created meaningful reports, summarized insights to drive business decisions.

Provided an online business intelligence platform for more than 50K companies in MENA region.

Used SQL to crunch data, excel and tableau to create meaningful reports and dashboards.

Presented insights, business solutions using power point to stakeholders on regular basis

Performed data mining and cleansing to update and maintain databases. Worked extensively with MS Access

Worked as subject matter expert in SharePoint based tools to support users

Recognitions:

Awarded Analyst of the year for outstanding performance 2018-19

Won multiple excellence and extra mile rewards for contributing significantly in successful projects

2.Cheers Interactive PVT. LTD Aug 2016– April 2017.

Research Analyst

Performed research and created the online business report for various clients from the Middle East and US using CMLEB and CM Editor tools.

Performed competitive and market research analysis.

Worked as a single point of contact for clients. Coordinated and shared updates in English and Arabic.

3.eClerx Services LTD April 2013– Aug 2016.

Project Management and Developer

Worked as project manager and developer for website development and management.

Main functions involved Scoping, requirement gathering, planning, execution, Website development and design, communication, stakeholder management, escalation management, perform live site audit regularly and fix them on priority.

Worked on SharePoint based CMS platform for web site maintenance

Recommended change to website and provided cost/benefit analysis of such changes

Recognitions:

Received SPOT rewards and many client appreciations for successfully launching critical projects and handling them with ease.

Received BPI (Business Process Initiative) for automating and simplifying processes

4.Salasar Core Solutions Nov 2012– March 2013 (internship).

PHP Developer

Converted complex data into meaningful reports and management information.

Worked with Php, Mysql, JQuery, Javascript, CSS, JIRA, Html and Html5

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