Gold audit
Resume:
Dinesh Rajagopalan Menon
Present Employer:
Muthoot Mercantile Ltd
Personal Data:
Permanent Address:-
A/002, Dashrath Kutir,
Prabhuram Nagar,Kalyan East,
Pin-421306
Contact Number
Mobile : 897-***-****
adj2st@r.postjobfree.com
Personal Details
Date of Birth : 8th Oct 1981
Sex : Male
Nationality : Indian
Marital Status : Married
Languages : English, Hindi, Marathi, Tamil, Malayalam
Passport and Visa Details
Passport Number : E7823087
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Objective
To Make Bright Career and to have higher promotion by achieving goals With More Confidently.
Waiting for good Opportunity to Make Career success.
I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.
Abstract
Over 13 years of work experience.
Educational Qualifications
Passed HSC from Mumbai board in the Year 2000
Passed SSC from Mumbai board in the Year 1998
Skill
Expert in Windows 95/98,,Ms-dos, Ms -Word, Ms-Office 2010 (Including all Excel formula & Shortcuts)
Professional Experience Summary
Currently Working in Muthoot Mercantile Ltd as
Gold Auditor.
Worked as Lead-CS with Sutherland Global Services (Air India Process)
Worked as Senior Gold Inspector With Muthoot Fincorp Ltd.
Worked As Customer Interaction Executive
in Reliance BPO
Worked As Email Processing Executive
In Datamax Software Pvt Ltd.
Professional Experience
Muthoot Mercantile Ltd Nov 2019 – Present
Currently working as Senior Gold Inspector
Responsibilities:-
Managing and Assigning of branches to the Auditors.
Preparing Auction Reports and making arrangements of auctions in different cities and states.
Reporting the frauds and misconducts to the management accordingly.
Handling Branches when necessary and guiding and being as a mentor for all branches.
Handling queries and giving training sessions for the new candidates regarding gold and system process.
Sutherland Global Services Oct 2015 to Oct 2019
Worked as as Senior Consultant
Responsibilities:-
Dealing with passenger enquiries about flight departures and arrivals
Checking in passengers and giving seat numbers
Providing boarding passes and luggage labels
Telling passengers about luggage restrictions
Weighing baggage and collecting any excess weight charges
Taking care of people with special needs, and unaccompanied children
Calming and reassuring nervous passengers
Muthoot Fincorp Ltd April 2009 to Aug 2015
Worked as Senior Gold Inspector
Responsibilities:-
Managing and Assigning of branches to the Auditors.
Preparing Auction Reports and making arrangements of auctions in different cities and states.
Reporting the frauds and misconducts to the management accordingly.
Handling Branches when necessary and guiding and being as a mentor for all branches.
Handling queries and giving training sessions for the new candidates regarding gold and system process.
Datamax Software Pvt Ltd March 2007 to March 2009
Worked as a Email Processing Executive.
Responsibilities:-
Analyzing performance in Online Business on daily basis, to create detailed budgets and forecasts for Marketing & to keep tracking of Sales.
Preparing Daily functional MIS, reporting & support in various Online Campaign for closure & reviews.
Analyze feasibility of future products/initiatives and prepare industry analysis in order to help Management take sound decisions within a dynamic and challenging business environment.
Coordinating with Finance Team for Payout to all the Affiliates, Display & Emailer Based Campaigns
Reliance BPO July 2003 to Feb 2007
Worked as Customer Interaction Executive.
Responsibilities:-
Daily Reporting to Business Head and City Sales Manager. Setting up set-ups for implementing process for SLA adherence, service delivery and assurance.
Coordinating various teams & resolving the escalations across different distributor channels of the organization & retailers to enhance the satisfaction level for smooth business operations.
Collecting the Data from every zone & sending out report to respective Zonal Managers & senior Management.
Declaration
I hereby declare that the above-furnished information is true to the best of my knowledge and belief.
Yours sincerely,
Dinesh Rajagopalan Menon.
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