Receptionist Data
Resume:
CURRICULUMVITAEPETRANATALIEDEKOCKS
CONTACTDETAILS:
SURNAME:DEKOCKS
FULLNAMES:PETRANATALIE
CELL:064*******
EMAIL:************@*****.***
ADDRESS:19VAALROAD,BRACKENDOWNS,ALBERTON,1448,GAUTENG NATIONALITY:SOUTHAFRICAN
HOMELANGUAGE:ENGLISHANDAFRIKAANS(FLUENTINBOTH)
MARITALSTATUS:MARRIED
DEPENDANTS:2
HEALTH:GOOD
LICENCE:NO(TRANSPORTAVAILABLE,TRANSPORTDEFINITELYNOTAPROBLEMASICANGETTOANDFROMWORK) AVAILIBILTY:IMMEDIATELY
ACADEMICACHIEVEMENTS:
HIGHESTGRADEPASSED:MATRICFORESTHILLHIGHSCHOOL1999
INSTITUTION:ACADEMYOFLEARNING QUALIFICATION:FINALISTTYPIST(60WPM) INSTITUTION:MEDITERRANEANCONFERENCECENTRE QUALIFICATION:PROFESSIONALRECEPTIONIST INSTITUTION:VETTACOMMUNICATIONS QUALIFICATION:TELESALESANDINTERNALSALES ABOUTMYSELF:IAMAFRIENDLYPROFESSIONALLADY,EXCELLENTCOMMUNICATION,PEOPLESKILLS, HARDWORKER,HONEST,TRUSTWORTHY,CONFIDENT,MOTIVATED,PUNCTUAL,ICANADAPTTOANDHANDLEANYSITUATION PROFESSIONALLYANDPOLITELY,ABILITYTOLEARNQUICKLY,ALWAYSWILLINGTOLEARNMORE,ATTENTIONTODETAIL, CANWORKWELLUNDERPRESSUREANDWITHOUTSUPERVISION,WORKWELLWITHANYONE, EMPLOYMENTHISTORY:
JULY2018-CURRENT
IHAVEBEENLOOKINGFOREMPLOYMENTWHILEBEINGASTAYHOMEMOM,IAMSTILLCURRENTLYLOOKINGURGENTLY FOREMPLOYMENT.
COMPANY:GALAXYJELLEWERS(JEWELRY) PERIOD:MAY2016–JULY2018 DUTIES:REPORTINGTOTHEGENERALMANAGEROFTHESTOREREGARDING:RESOLVINGCUSTOMERQUERRIES,FILING, FAXING,EMAILING,ATTENDINGTOALLOFFICEDUTIES,PHONINGCUSTOMERSREGARDINGREPAIRS,ORDERSOFJEWELRY, ALLOFFICEADMINISTRATION,BANKING,
SALARY:R7 000.00 REASONFORLEAVING:COMPANYLIQUIDATED REFERENCE:LYNNKLOKE
COMPANY:LEITAMBUSINESSSOLUTIONS(STATIONERY/ADVERTISING/MARKETING/PRINTING/GROCERIES) PERIODEMPLOYED:JANUARY2015–MARCH2016,
POSITION:CREDITORS/DEBTORSCLERK/RECEPTION/ADMIN/TENDERS/OFFICEALLROUNDERDUTIESAREBELOW: CREDITORS:RECONCILINGOFSTATEMENTS,ENSURINGTHEQUOTE,ORDER,INVOICES,DELIVERYNOTESCORRESPONDS, PHONINGFORINVOICESIFNOTRECEIVED,ENSURINGTHEQUOTE,ORDER,INVOICE,DELIVERYNOTESAREATTACHED,DATA CAPTURINGOFALLCREDITORSONEXCEL(TABLEFORMAT),FILINGDONEINALPHABETICALORDER,ENSURINGPRICESAND DISCOUNTSARECORRECT.ENSURINGALLCREDITORSHAVERECEIVEDPAYMENT,EMAILINGPROOFOFPAYMENTSTO CLIENTS.
DEBTORS:PHONINGFORPAYMENTSONAREGULARBASIS,UPDATINGREPORTSONALLDEBTORS,ALLOCATINGPAYMENTS RECEIVEDVIATRANSFERSONPASTELSAGE1,ALLOCATINGALLOTHERPAYMENTSRECEIVED,UPDATINGSTATEMENTS, INVOICES,ENSURINGDEBTORSRECEIVENEWSTATEMENTSANDINVOICES,CHECKINGOFPRICES,PREPARATIONOFAGE ANALYSISREPORTONADAILYBASISENSURINGTHATITISCONSTANTLYUPDATEDWITHTHENEWAMOUNTS OUTSTANDINGANDEMAILEDMONTHLYTOTHEDEBTORASREQUESTEDTOENSURETHEYAREUPTODATEASWELL. RECEPTION:ANSWERINGTHEPHONE,TAKINGMESSAGES,RELAYINGMESSAGESTOTHECORRECTPERSONINTHECORRECT DEPARTMENT,MEETINGANDGREETINGOFWALKINCLIENTS,CLIENTSWITHAPPOINTMENTOFFERINGTEAORCOFFEE, MAKINGAPPOINTMENTSFORTHEMD/CEO
ADMINISTRATIONFORTHEWHOLEOFFICE:WHENSTOCKISDELIVEREDICOUNTEDTHESTOCKENSURINGTHATTHEQUOTE, ORDER,INVOICE,DELIVERYNOTESALLCORRESPOND,STOCKTAKEWHENREQUIRED,PACKINGOFORDERSLARGEAND SMALLFORCLIENTSFUNCTIONSEG:IFCLIENTHASAFUNCTIONIWOULDPACKBOXESCONTAININGREFRESHMENTS, CRISPS,SWEETSANDLABELEACHITEMWITHCOMPANYSTICKERSANDEACHBOXWOULDBELABELLEDASWELL, SEARCHINGOFNEWSUPPLIERS,ADMINISTRATIONFORTHECEOSON:CREATINGQUOTES,ORDERS,PRICES,STATEMENTS, INVOICES,EMAILINGQUOTES,STATEMENTSANDINVOICES,PHONINGALLSUPPLIERSFORPRICINGOFSTOCKANDSTOCK AVAILBILITY),SCANNING,FAXING,FILING,EMAILING,CREATINGCOMPANYPORTFOLIOSFORNEWCLIENTSUSINGABINDING MACHINE,CREATINGSTOCKUSAGELISTSFORCLIENTSONEXCELEG:HOWMUCHSTOCKWASBOUGHTTHROUGHOUTTHE MONTH,ENSURINGPRICESANDDISCOUNTPRICESARECORRECTTHENEMAILEDTOTHECLIENTONAMONTHLYBASISTO KEEPTHECLIENTUPDATED.FOLLOWINGUPONORDERS,BACKORDERSENSURINGCLIENTRECEIVESTHEIRORDERONTIME, TENDERS:COMPILINGOFTENDERS(ORIGINALANDCOPIES),CREATINGTENDERFILES,CREATINGCOVERSFORA3 ENVELOPESFORTENDERS,PHONINGALLSUPPLIERSFORSTOCKANDSTOCKAVAILABILITYFORTENDERS,SEARCHINGFOR NEWTENDERSONTHEINTERNETEG:TRANSNETTENDERS,SOUTHAFRICANPOSTOFFICETENDERS,NATIONAL PROSECUTINGAUTHORITY(NPA),ANYOTHERTENDEROPENONTHENATIONALTREASURY,ENSURINGTHEPRICESARE CORRECTFORTHETENDERS,ENSURINGTHETENDERSARECOMPLETEBEFORETHEHANDINDATE,ENSURINGIHAVEALL THESTOCKONHANDREQUIREDTOCOMPILETHETENDERS,ENSURINGTHETENDERSARECOMPLETEDCORRECTLYWITH THEORIGINALANDCOPIES,
OFFICEALLROUNDER:CREDITORS,DEBTORS,RECEPTION,TENDERS,ADMINISTRATION,GENERALADHOCOFFICEDUTIES, SEARCHINGFORNEWSUPPLIERSFORSTOCKIFCURRENTSUPPLIERISUNABLETODELIVER, SALARY:R5000–00 REASONFORLEAVING:FORBETTERFINANCIALSTABILITY COMPANY:PJPLUMBING (PLUMBINGCOMPANYINCAPETOWN)
PERIODEMPLOYED:AUGUST2012–JUNE2014
POSITION:PERSONALASSISTANT/ADMINASSISTANT DUTIES:ANSWERINGTHEPHONE,RESOLVINGCUSTOMERQUERIES, FILING,DATACAPTURING,GENERALOFFICEDUTIES
SALARY:R4000–00 REASONFORLEAVING:RELOCATEDBACKTOGAUTENG COMPANY:SIMPLYENTERTAINMENTVIDEOSTORE (DVD/VIDEOSTORE/INTERNET)PERIODEMPLOYED:APRIL2012– JULY2012
POSITION:STOREMANAGERESS DUTIES:OPENINGANDCLOSINGOFSTORE,MAKINGSURESTOREISCLEANATALLTIMES, MERCHANDISNG,FLOORPLANNING,STOCKTAKE,MANAGINGOFTHESTORE,OPENINGOFNEWCONTRACTS,DATA CAPTURING,RESOLVINGCUSTOMERQUERIES,PHONINGDEBTORS SALARY:R4000–00 REASONFORLEAVING:COMPANYLIQUIDATED
COMPANY:SASSDIVA (COSTUMEJEWERLYSTORE)PERIODEMPLOYED:DECEMBER2011–MARCH2012 POSITION:STOREMANAGERESSDUTIES:OPENINGANDCLOSINGOFSTORE,MANAGETHESTOREANDSTAFF,STOCKTAKE ATMAJORITYOFSTORES,MERCHANDISING,FLOORPLANNING,BANKING,PREPARESTOREFORSALESORPROMOTIONS, INTERVIEWINGOFNEWSTAFF,FILING,DATACAPTURING,MAKINGSURESTOREISCLEANATALLTIMES,ENSURINGTARGETS AREMETONADAILYBASIS,BANKING,CASHUPS,ENSURINGDAMAGEDSTOCKISREPORTED,ENSURINGSTOREREPORTIS UPDATEDDAILY,ENSURINGTHEDAMAGESTOCKLISTCORRESPONDSWITHTHEDAMAGEDSTOCK,PRICETAGGINGOFALL MERCHANDISE,
SALARY:R5000–00+COM REASONFORLEAVING:WASTRANSFERREDTOGREENSTONEMALLBUTUNABLEASNO TRANSPORT
COMPANY:MCVANDYK&ASSOCIATES (DEBTCOLLECTIONS/TRACINGS)PERIODEMPLOYED:AUGUST2009–MARCH2010 POSITION:PERSONALASSISTANT/RECEPTION/TELESALESDUTIES:PERSONALASSISTANTTO3(THREE)MARKETERS, TYPINGOFREPORTS,TYPINGOFFINALDEMANDS,EMAILING,FILING,ATTENDINGTORECEPTIONANSWERINGOF SWITCHBOARD,RELAYINGMESSAGES,TELESALES(COLDCALLING),REGISTERINGOFNEWMATTERS,RESOLVECLIENT QUERIES,COMPILINGOFCOMPANYPORTFOLIO’S,DATACAPTURING,MAKINGAPPOINTMENTS,MANAGEDIARIES SALARY:R1500–00+COM REASONFORLEAVING:FORBETTERFINANCIALSTABILITY COMPANY:MAI&ASSOCIATES (DEBTCOLLECTIONS/TRACINGS)PERIODEMPLOYED:JANUARY2009–MARCH2009 POSITION:PERSONALASSISTANT/OFFICEALLROUNDERDUTIES:PERSONALASSISTANTTOTHEMD/CEO, RECEPTION,RELAYINGMESSAGES,GENERALADMIN,MAKINGAPPOINTMENTS,TYPINGOFREPORTS,TYPINGOFFINAL DEMANDS,TRACINGS,FILING,EMAILING,DATACAPTURING,REGISTERINGNEWMATTERS,DEBTORS,EMAILINGINVOICES, RESOLVECLIENTQUERIES,TELESALES(COLDCALLING),FAXING SALARY:R1500–00 REASONFORLEAVING:COMPANYLIQUIDATED COMPANY:PETERSPAPERS (PRINTINGINDUSTRY) PERIODEMPLOYED:JUNE2004–NOVEMBER2007 POSITION:RECEPTION/INTERNALSALESCLERK
DUTIES:TAKINGOFORDERSFROMCLIENTS,ASSISTINGRECEPTIONANSWERINGSWITCHBOARD,RELAYINGMESSAGESTO THECORRECTDEPARTMENT,CONSIGNMENTINVOICING,FILING,DATACAPTURING,STOCKTAKE,SENDINGCOLLECTION ANDDELIVERYNOTESANDCREDITNOTESTOCLIENTS,FOLLOWINGUPONORDERSANDBACKORDERS,ORDERINGOFSTOCK WHENREQUIRED,BUILTUPOWNCLIENTELE,CREATINGOFOBSOLETESTOCKLIST,RESOLVINGCLIENTQUERIES SALARY:R4500–00+COM REASONFORLEAVING:STAYATHOMEMOMTOLOOKAFTERMYBABY(SONWAS7MONTHS OLD)
COMPANY:TAITZ&SKIKNEATTORNEYS(ATTORNEYSANDCONVEYANCY)PERIODEMPLOYED:JUNE2003–SEPTEMBER 2003(TEMPING)
POSITION:RECEPTIONIST
DUTIES:ANSWERINGSWITCHBOARD,OPENINGANDREGISTERINGNEWMATTERS,FAXING,FILING,RELAYINGMESSAGES CORRECTLY
COMPANY:SONYAMEISTREATTORNEYS (ROADACCIDENTFUND/ATTORNEY)PERIODEMPLOYED:FEBRUARY2003–MAY 2003(TEMPING)
POSITION:RECEPTIONIST
DUTIES:ANSWERINGSWITCHBOARD,RELAYINGMESSAGESCORRECTLY,OPENINGOFNEWFILES,FILING,FAXING, REGISTERINGOFNEWMATTERS,RESOLVINGQUERIES,
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