Jisson Philip adj2dp@r.postjobfree.com

+91-701******* / 952-***-**** jissonphilippulipparambil/linkedin.com SUMMARY

Organized Graduate Engineer having a proven track record in Automotive after sales support,an effective collaborator in promoting Business driven activities. Remains focused and calm in high-pressure situations.Energetic,confident,and adept in Documentation,Testing of vehicles and customer services,Self driven,Action Oriented and a quick-learner in contributing to team success by intelligent work and excellent organizational skills. Motivated to learn, grow and excel in Automotive Industry. EDUCATION

B-Tech Automobile

Engineering

Amal jyothi college of

engineering

Mahatma Gandhi University

Kottayam

Graduated -August 2017

CGPA - 6.9

Higher secondary

Education

Computer

science

St. Jerome’s HSS

Vellayamkudy

Kattappana, Kerala

Kerala state board of higher secondary

education

Course completed- March 2013

Score-80%

Secondary

Education

General

Education

St. George’s HSS

Kattappana Kerala

Kerala state board of general education

Completed-March 2011

Score-89%

EXPERIENCE

January 2021- till

Present

Executive

Dealer

Development

Delta Sakura

Motor Corporation

Assist organization for new customer acquisition.

Build contact with clients to form new business.

Keep prospective client database.

February 2020-

January-2021

Service in-

charge

Mahindra Mitra

Technician

Parthasarathy

Automobiles

Nedumkandam,

Coordinate new methods,procedures and processes

to improve service processes resulted an overall

bay efficency improvement of 22%.

Created new models of scrapping process which

earned extra income for service department.

January 2019 -

January-2020

Service

Technician

Mahindra Mitra

Technician

Parthasarathy

Automobiles

Nedumkandam,

Field failure analysis and testing of vehicles.

Achieved zero error tolerance in PDI sections.

Ensured the availability of critical spares.

Capacity to work individually as well as in small team to deliver the right quality of service.

July 2017 -

October 2018

Service

Consultant

Royal Enfield

Veliyathu Motors

Kattappana

Kattappana, Kerala

CSI improved by 26% in-2018 1st quarter.

RE-SOW Implemented for better dealership

experience.

LANGUAGES Read Write Speak

English

Malayalam

Hindi

Tamil

CERTIFICATION CERTIFYING AUTHORITY COMPLETION

Fundamentals of electric vehicles technology & economics NPTEL IIT- M Dept of EEE 2020 IT Foundational Skills TCS - ION DIGITAL HUB 2020

Jile- Agile way of working TCS - ION DIGITAL HUB 2020 Overview of Artificial Intelligence TCS - ION DIGITAL HUB 2020 Employability skills and digital literacy analysis NSQF Aligned- NSDC 2020 Auto-service Technician NSQF Aligned- NSDC 2020

IMPLEMENTATION OF ISO 9001:2015 AIQM 2020

E-Learning course SMC-113 “Robotics” SMC INTERNATIONAL-113 2020

2020

Logistics, Fleet Management &Warehouse Management TCS - ION DIGITAL HUB 2020 Auto Service Technician ASC/Q1402 NSQF Level4 2020 Basics of Customer Services TCS - ION DIGITAL HUB, 2020 Auto Service Technician ASC/Q1402 (NSQF Level 4)

(ASDC)

2020

ROYAL ENFIELD BASIC TECHNICAL TRAINING BTTC-2, ROYAL ENFIELD 2018 ROYAL ENFIELD BASIC TECHNICAL TRAINING BTTC-1 ROYAL ENFIELD 2017 HANDS-ON HEAVY DUTY VEHICLE TRAINING PROGRAM VECV INDIA 2015 CNC coding and operations FANUC

2015

CATIA - CAD-CAM design and analysis CATIA V5R-15

2015

BOSCH SPOT TRAINING BOSCH 2015

INDUSTRIAL TRAINING NTPC KAYAMKULAM 2015

INDUSTRIAL TRAINING KSRTC (Govt of Kerala

undertaking)

2015

INDUSTRIAL VISIT NEW- TECH AUTO

COMPONENTS CHENNAI

2014

HARD SKILLS

Field failure analysis and report generation.

Performing Engine tune-ups,ECU scanning,Special tool handling and Bay auditing etc.

Basic understanding of robotics,CNC operations,data acquisition system,DMS,&IT operations.

Maintaining work flow by ensuring OEM procedures and processes providing maximum vehicle uptime. SOFT SKILLS

Handled customer issues with confidence with the technical knowledge and practical experience.

Strong Interpersonal and analytical skills to work in a team.

Evaluate and identify key customer experience enhancing areas for boosting business driven activities.

Implemented and followed Institutional and professional code of ethics and standards of practice.

Capable of doing Multi-tasking,result oriented and always depending on feedback for improvements ACADEMIC PROJECT

ACCOMPLISHMENT’S

Make decisions,completion of tasks within the resources to deliver consistent and reliable service to customers.

Plan assigned work on a daily basis and checked that the completed work is free from errors.

Follow up regularly on potential complaints / issues raised by the customer’s.

Plan and organize work to meet expected outcomes.

Manage and settled warranty claims.

Quality mind-set with end user knowledge.

Creation of optimal after market solutions on behalf of operational targets of the team.

To plan availability of equipment's & manpower.

To improve shop floor work culture, house keeping during the shifts.

To verify that equipment's condition is OK & applied poke-yoke on m/c’s are effective.

To monitor & analyze the reason for rejection / wastage / rework & to initiate corrective action plan.

ACADEMIC INTRESTS

Automotive Air conditioning & Comfort.

Studies on Re-configurable Body Panels.

Transportation Management.

Crumble Zone in Automobiles.

Hybrid Electric Vehicle systems.

Vehicle Body Engineering.

Battery management systems.

Autonomous driving.

Transmission control module. Engine control module. Declaration

I, JISSON PHILIP, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Koramangala

10/02/2021

TITLE AWARDEE DURATION DESCRIPTION

Crumble zone in

Automobiles

(Project)

Mahatma

Gandhi

university

Kottayam

kerala

Dec 2016-

June 2017

Passive Safety system.

Study on free spaces for crash-

worthiness.

Occupant protection.

Material Selection.

Crashworthiness

of Carbon Epoxy-

compounds

(Seminar)

Studies related to materials (carbon Epoxy

compounds)

Crash-worthiness of compounds. Challenges

regarding availability of materials.

Studies on supporting testing apparatus.

Smart Brake light

system

(Mini project)

Feb2015-

Aug 2016

Smart LED cluster for all weather

conditions.

Real time data access.

Contact this candidate