Rohit Tatineni

**X Certified Application Architect

210-***-**** Email LinkedIn GitHub Salesforce Certifications Salesforce Trailblazer

Summary

6+ years of expertise as Architect, Lead, and Developer on Force.com/Lightning platform.

Designed, Developed & Deployed regularly with Apex, Visualforce, Aura and LWC Components.

Lead & mentored onsite, nearshore and offshore team of Admins, Devs’ and QA.

Skilled in identifying areas of improvement for digitalization in small to large enterprises.

Implemented Pardot increasing sales revenue by 30% and marketing effectiveness by 50%.

Worked integrating Heroku, PostgreSQL, Azure Data Factory, Logic Apps with Salesforce.

Led design and development of a self-service customer community for multi-billion-dollar firm.

Constantly improve the operational efficiency with OKR’s and Agile principles.

Empowered internal & external users with high standard training sessions and/or user guides.

Built DevOps Release Management, Source Control, and Deployment using ANT, SFDC Metadata API, Salesforce DX, Jenkins, Gearset, and Changesets.

Stack Skills

Programming Languages – C/C++, Java SE, Apex, SQL

Web – HTML, CSS, JavaScript, Visualforce, Lightning (Aura & Lightning Web Components)

DB – MS SQL, PostgreSQL, Azure

DevOps – GitHub, Jenkins, MS Visual Studio, MS Visual Studio Code

Analytics -- Power BI, Tableau, SSRS, Excel

PM Tools – Smartsheets, JIRA, Confluence, MS TFS

Education

Master of Science in Information Technology and Management Oct’17– Jul’19

Campbellsville University, KY, USA

Master of Science in Mechanical Engineering Aug'13-Dec'14

Bradley University, IL, USA

Bachelor of Technology in Mechanical Engineering Sep'08-June'12

Visvesvaraya Technological University, Belgaum, Karnataka, India

Experience

Kestra Financial, Inc. Mar 2018 - Current

Solutions Architect / Sr. Salesforce Developer

Designed enterprise analytical tools for C Suite with KPI’s from Salesforce data.

Lead within and cross team design sessions for solution brainstorming prior development.

Led the org migration from Classic to Lightning. Starting out with LWC from AURA.

Created Lightning Aura components that are internal and some that does callouts.

Built custom branded apps with intuitive app, record and org level lightning pages.

Developed integration with Twilio Verify API to verify incoming callers by SMS/OTP.

Built Lightning Loan Amortization tool saving about 50Hrs/Week of Accounting time.

Worked with Marketing to develop lead scoring and email preference model in Pardot.

Developed an in-house MS SQL data archiving application using SSIS and SFDC Bulk API.

Built Processes to trigger Opinion Lab Survey comment cards increasing CSAT by 45% YoY.

Leveraged Pardot Drip Campaigns, Pardot Forms, capture MQL's and sync to Salesforce as Leads.

Built a systemic solution to process incoming paper checks improving ~25% accounting efficiency.

Author clear, verbose technical stories and design (TDS) from Business Req Doc (BRD).

Worked with C suite Execs & Product Owners in deciding Buy Vs Build, Long Vs Short term goals.

Mouri Tech, LLC 05/2017 to 03/2018

Salesforce Technical Consultant

Lead dev team organizing design sessions, code reviews & code merge/deploy to PROD.

Work on Proof of Concepts to evaluate vendors’ product pre-purchase.

Maintain org compliance by reviewing critical updates and Salesforce releases.

Developed Service Cloud & Jira integration for unified metrics and better tracking.

Built Managed Packages for clients to install and connect to homegrown applications.

Assist QA engineers in creating automation scripts using Python and Robot framework.

In-depth knowledge in Product setup, Product options, Product configuration & rules, Pricing, Discounting and Quote templates in SteelBrick CPQ.

Built Macros using Quick Texts and Quick Actions for quick responses saving agents’ time.

Developed Lightning AURA Components, leveraged Events to communicate amongst them.

Designed & Developed public meeting scheduler by integrating with TimeTrade and Outlook.

Design and developed an expense management system in Salesforce integrated with Concur.

Setup ANT migration on Visual Studio with branching and automated CiCd for version control.

Migrated lot of JavaScript buttons to Lightning Quick Actions/Components on the record pages.

Kairos Technologies 12/2015 to 05/2017

Systems Developer

Built rich public-facing websites using Visualforce and Force.com Sites.

Implemented Quote-to-Cash using APTTUS CPQ in the Customer Community.

Improved performance implementing APEX Triggers patterns in an inherited org.

Implemented Salesforce Identity Management, SAML based SSO and My Domain.

Setup and maintained CTI tool, ShoreTel in Service Cloud for agents to accept calls.

Implemented Live Agent REST API that integrated with .NET app for customer support.

Custom Integrations with Laserfiche and Docupace to retrieve assets/documents adhoc.

Developed custom branded Community Cloud portal with quotes, cases and documents.

Created internal application to propose policy changes with multi-level approval until CCO.

Work with Business Users, Product Owners and Architects on requirements and solution(s).

Implemented Service Cloud with Omni channel, custom Round Robin routing, Entitlements & Milestones, Email-To-Case with Assignment, Auto Response and Escalation rules.

Cigniti, Inc. 06/2015 to 12/2015

Salesforce Developer

Implemented Chatter from scratch for internal and external communication.

Implemented web-to-lead and web-to-case in homegrown JAVA application.

Created periodic security audits of the system and maintained system health.

Improvise legacy apex code with exception handling, save points and rollbacks.

Developed REST/SOAP API to connect to homegrown JAVA applications for data exchange.

Created iframe widgets using VisualForce to show data from external connected systems (ActiFi).

American Unit 03/2015 to 06/2015

Systems Administrator

Implemented Internal & External Knowledge Article and linked to Cases.

Enhanced Service Cloud with Service Console apps, Omni-Channel and Knowledge.

Built Reports with Report Types and Dashboards that were previously non-existent.

Enhanced Sales Cloud - Campaign Statistics, SF for Outlook, Lead Nurturing and Teams.

Kairos Technologies, Inc. Hyderabad, India 07/2012 to 06/2013

Software Engineer

Wrote reusable utility Test classes with at least 90% code coverage.

Designed Approval process with efficient multi step approval routing.

Developed Batch Apex classes with custom schedules for bulk data processing.

Created and maintained Users, Profiles, Roles and Sharing for about 1250+ users.

Developed rich UI using CSS in Visualforce and JavaScript, JQuery for client-side validations.

Handled SFDC data integrity using Matching and Duplicate Rules to avoid data duplication.

Admin champ in building templates, page layouts, workflow, validation rules & Record Types.

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