Service Representative Customer
Resume:
Tanya
(Mobile no: - 437-***-****)
Email: adj26z@r.postjobfree.com
Career Objective
A highly adaptable and flexible, self motivated team player with demonstrated multitasking ability to perform independently or with minimum supervision to meet deadline successfully. Organized, focused and enthusiastic, detail-oriented professional with strong understanding of customer needs and possessing excellent customer relation skills.
Summary of Qualifications
Customer service skills- customer focused and listening skills with positive attitude towards colleagues and customers.
Computer Savvy – strong knowledge of Microsoft, windows and internet browsing.
Communication Skills– excellent team player able to communicate effectively with colleagues, customers and clients.
Multitasking - work at several different tasks simultaneously under pressure to achieve objectives within a set time frame consistently meeting customer satisfaction.
Motivator – able to enhance the productivity by motivating the colleagues.
Solid Professional Values – committed and reliable work ethic taking pride and integrity in doing a job well done.
Career History
Kitchen Stuff Plus (Erin Mills) Aug 2019 – Jan 2021
Sale Associate
Outbound and inbound calls to process orders.
Taking customer inquiries over the phone.
Resolving customer complaints and issues over the phone.
Listening to clients and analyzing the concerns and provide solution.
Greeting the customers and asking them what they are looking to Order.
Generating Bills and looking after inventory.
Arranging shells and display.
Promoting new products as well as offers.
Taking Feedbacks from Customers and Improving and applying them on monthly basis.
Education and Professional Certification
Culinary Management, Centennial College SHTCA, Toronto, ON May 2019 – August 2020
High Secondary School April 2015- April 2016
P.K.R. Jain. Sr. Sec Public School, Ambala City, India
Field Of study- Arts
References available upon request
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