Loan Teacher

PROFESSIONAL EXPERIENCE

Customer Service/Bank Teller 2017-Present

Applied Bank

Wilmington, Delaware

Listen to customer concerns and provide answers

Provide information about the Bank's products

Interact with customers to handle complaints

Receive payments for bills, loans and mortgages

Complete specialized tasks such as foreign currency exchange

Balance checks and cash at the end of each day

Open business accounts

Substitute Teacher 2015–2017

Kelly Staffing

Wilmington, Delaware

Maintain classroom control that fosters a safe, positive environment for all students and staff in accordance with school and state laws and regulations

Ensure adequate supervision of students and the classroom environment to assure the health, welfare, and safety of all students

Instruct students regarding a variety of classroom topics and courses of instruction

Follow lesson plans as required by school policy

Address the various learning styles of students accordingly

Staff Elder/Enrichment Counselor 2002–2015

Crossroad Christian Church

Dover, Delaware

Received phone calls from members of the church, as well as outside organizations

Provided pastoral care to members of the church by supporting those who were grieving or in need of spiritual enrichment by offering counseling sessions and teaching life skills classes

Represented the Pastor at committee meetings and was responsible for overseeing all auxiliaries within the church and collaborating with the business team to ensure successful property book management and records were being maintained

Assisted with planning and supervising church events

Oversaw the benevolence fund services by preparing paperwork, filing records and handling phone calls

Bank Teller/Loan Originator 1986–1991

Ninth Ward Savings & Loan

Wilmington, Delaware

Provided account services to customers by receiving deposits and loan payments, cashing checks and issuing savings withdrawals

Worked with borrower to Evaluate and help ensure loan approval

Processed loan applications by evaluating them and confirming credit guidelines

Guided borrower through the loan process

Completed loan contracts by explaining provisions to applicants and obtaining signatures and notarizations and collecting fees

EDUCATION

Minnesota School of Theology

B.A., Biblical Studies

Wesley College, Business courses

Central Texas College

Caesar Rodney High School

SKILLS

Knowledge of Microsoft Word, Outlook, Excel, and PowerPoint

Strong conflicts resolution skills

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