RUTH AGBABIAKA
NO *, Popoola Street, Soluyi (+***)081********
Gbagada, Lagos State **************@*****.***
PROFILE
A brilliant and highly resourceful individual, currently seeking to grow within a fast paced and corporate environment that provides the opportunity for career growth, honing her technical and soft skills towards the achievement of the organizational goals.
Areas of Expertise
oRecord Management
oLeadership Good team player
oCompetitive Intelligence
oStrong phone, email and in-person communication skills
oClient’s Relationship Management
oAttention to Detail Effective
oExcellent organizational skills, with an ability to prioritize important project
oTime Management
oOffice Suite Excel and Word
oConflict Resolution
Professional Experience
Lawson Corporation Lagos, Nigeria Sep 2019 — Present
Administrative Executive
oManage the entire logistic chain of business documentation
oConduct phone interviews and schedule qualified applicants for face-to-face interviews with the hiring manager.
oCoordinate logistics of the in-person interviews, allowing hiring managers to have well-prepared discussions with applicants
oOrganize and maintain personnel records and update internal databases.
oPrepare employment contracts and new hire guides.
oFoster new relationships and manage existing relationships through open and interactive.
oEnsure timely and efficient dissemination of information to all relevant stakeholders.
Guarantee Trust Bank Ikeja, Lagos Mar 2019 — May 2019
Bank Officer (TSG),
oConsistently delivered high volume tasks within stipulated timeline, meeting all performance benchmarks.
oEstablished and fostered relationships between clients (new and current) and the organization.
oEffectively persuaded irate clients to continue usage of bank's services and platforms by applying
tact and diplomacy
Ultra Media Solution Ikeja, Lagos Dec 2018 — Feb 2019 Customer Service and Social Media Manager
oIncreased social media follower count by 40%
oCreated a positive impression about the company for interaction with new customers and improved engagement with existing customers.
oEnsured prompt resolutions to client's issues via Emails and phone calls.
oDesigned and developed engaging content on all social media platforms
oGenerated feedback from clients on their experience servicing as an input for improvements.
Castle of Kings and Queens Montessori School Sagamu, Ogun State Jan 2014 — Dec 2014
Learning and Developing Associate,
oDeveloped body of knowledge and learning paths tailored uniquely to the specific needs of each
child.
oCollaborated with departmental heads to track and monitor development of each child.
oProvided mentorship to classroom students thereby promoting their learning and development.
Education & Training
Certificate in Agile HR Masterclass CERTIFICATION EDGE 2020
Certificate in Human Resource Management INTERNATIONAL BUSINESS MANAGEMENT INSTITUTE Berlin Germany 2020
Introduction to Human Resource Management Comprehensive Course UDEMY San Francisco Dublin 2019
Bachelor of Arts in English OLABISI ONABANJO UNIVERSITY Ago-Iwoye Ogun State 2018
West African Examination Certificate REMO METHODIST HIGH SCUOOL Ogun State 2013
Primary School Leaving Certificate UNITY INTERNATIONAL NUR. & PRY. SCHOOL Ogun State 2008
Awards & Honors
Nysc Discharge Certificate NATIONAL YOUTH SERVICE CORPS Lagos State 2020
Award of Service - GAC OOU CHAPTER - SISTER COORDINATIR & ASST. CHOIR COORDINATOR
oDirected and successfully coordinated various religious programs and activities on campus
oSaw to the welfare of the entire fellowship.
2016 – 2018
References
Available upon request