Butler
Resume:
KAMLESH MISHRA
Phone number: +971-**-***-**** (UAE)
+916*-**-****** (India)
E-MAIL: ***********@*****.***
PERSONAL INFORMATION
Date of birth: 10th of January 1990
Nationality: Indian
Status: Single
CAREER OBJECTIVE
An energetic, positive, job focused gentleman with a real passion for exceeding customer satisfaction, achieving goals, meeting daily targets and driving the team to achieve top quality results. Having a track record of running a successful operation that helped nurture and grow the business. I am looking to join a reputable and exciting company where I can continue to grow in the hospitality industry, contribute excessively to the team and successfully progress in my career. JOB EXPERIENCE
SUN MULTINTIONALI
Travelling Butler/ House Manager
Harare, Zimbabwe
Dubai, UAE
Delhi, India
July 2019 – February 2020
Responsibilities:
- Directing and overseeing the inside the house services together with the team and encourage high service standards; reporting to the chairman daily.
- Supervising household staffs and providing the proper butler persona and services in such duties as a reception of the guests, service at table, beverage and refreshment services and so forth.
- Directing and overseeing of vendors.
- Overseeing of all the villas, vehicles and all the staffs working in Harare, Dubai, and India.
- Accompany the chairman during his trip whenever he asks to do so.
- Responsible for running the PAR Stock of the house (Inventory and Ordering.) SOFITEL THE PALM DUBAI
July 2018 – July 2019
Villa Butler
Responsibilities:
- Inspect Villas, guest areas and ensure all established and standards for cleanliness, maintenance and safety.
- In room check-in for the Villa arrival guests.
- Assisting Guest relations task in Club Lounge.
- Plan and coordinate small private gatherings and special amenities for guests.
- Working as Personal concierge to the VIPS and personal assistant to the VVIPS.
- Departmental trainer.
- Responsible for running the PAR Stock of the department (Inventory and Ordering)
- Dealing with and resolving guest complain.
- Handling emails, answering telephone inquiries promptly, professionally and transferring calls on.
- Making guest say wonderful with highest satisfaction level and standard. THE ST. REGIS DUBAI, AL HABTOOR CITY
September 2016 – July 2018
Butler Service (Executive Butler)
Responsibilities:
- Inspect VIP guest rooms, guest areas and ensure all established and standards for cleanliness, maintenance and safety.
- Identify and anticipate guest needs and ensure personalized service.
- Converse with the guests and furnish information.
- Packing and unpacking services if requested by guest.
- Pick up and delivers laundry to guest rooms, to include shoe shining and other requests.
- Delivering food and beverages upon guest arrival and as requested.
- Plan and coordinate small private gatherings and special amenities for guests.
- Working as Personal concierge to the VIPS and personal assistant to VVIPS.
- Responsible for running the PAR Stock of the department (Inventory and Ordering)
- Making guest say wonderful with highest satisfaction level and standard. ATLANTIS, THE PALM
January 2015 – August 2016, Dubai, UAE
Food & Beverage attendant, Bread street kitchen by Gordon Ramsay. Responsibilities:
- Report directly to the supervisor/Manager.
- Ensure daily operation.
- Cashiering and bill settlement.
- Generate daily sales reports.
- Ordering and receiving daily operational items and maintaining stock.
- Supporting to other outlets.
THE LEELA PALACE KEMPINSKI, NEW DELHI August
2013 – November 2014, New Delhi, India Butler
Service
Responsibilities:
- Receiving guests.
- Consistently provide thoughtful, caring and sincere service.
- Identify and anticipate guest’s needs and ensure personalized service.
- Ensure all food and beverage needs are provided as requested.
- Assisting guests regarding all hotel facilities.
- Controlling par levels/costing
ITC MAURYA A LUXURY COLLECTION HOTEL
August 2012 – July 2013, New Delhi, India
Butler Service
Responsibilities:
- Inspect VIP guest rooms, guest areas and ensure all established and standards for cleanliness,maintenance and safety.
- Greet guests upon arrival and articulately explain all the services amenities available.
- Identify and anticipate guest’s needs and ensure personalized service.
- Personal assistant to the VVIPS, and acknowledges the Guest by name. JAYPEE RESIDENCY MUSSOORIE
- September 2010 – February 2011, India
- Hospitality Intern in all the department of the hotel for 6 QUALIFICATION
- Bachelor Degree in Hotel Management from AIHM, India- June 2009 to May 2013
- Intermediate from K.V Jorhat, Assam, India- March 2009
- High school from K.V Lokra, Assam, India- March 2006 SKILLS
- Able to work with Minimum Supervision.
- Manages PMS OPERA and POS Micros.
- Proficient in both Oral and Written English Language.
- Has attention to details.
- Hardworking, Reliable and Team player.
- Possesses intermediate skills in MS Word, MS PowerPoint and Outlook. REFERENCE
Sibin Dinesan Assistant Head
Butler
St. Regis Al Habtoor city. Dubai
UAE.
Manish Mandavia
Restaurant manager
The Edge, Atlantis the palm
Dubai UAE
Tel.:+1-709-***-****
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