Manager Office

Jake Porter

** ******* **** *******, **. ***** 781-***-**** ***********@*****.***

Objective

To bring my strong sense of dedication, motivation, and responsibility to work every day, and to utilize my technological and operational knowledge. I hope to expand my skillset, and be a team player within the tech field. I am knowledgeable in IT hardware and peripheral fundamentals from my experience working in many fast-paced environments. Experience

From Aug 2015 – May 2020

Site Manager Head Chef Manager Rita’s Catering Built Weekly menus via Office 365 (Outlook/Excel), along with executing said menus with teams of at least 10 employees. Carried out payroll via ADP while being in charge of any other accounting for my locations including balancing registers and keeping safe logs. Was responsible for ordering from vendors while building client relationships, as well as coordinating vendors for maintenance/utilities, troubleshooting POS systems, and any basic tier 1 IT issues that came up (peripherals, software updates, Point of Sale kiosks, DNS/DHCP, TCP/IP, LAN, remote desktop)

Certifications

• Pursuing CompTIA A+

• Serve Safe

• Choke Saver

• Allergen Awareness

• CPR/AED

Education

• Medford High School

• New England Institute of Art, Boston, Ma. (Audio Production)

- Coursework included hands-on circuitry, signal flow theory/practice, sound design, and industry observations

• Umass Dartmouth, North Dartmouth, Ma. (History)

- Included a focus on WWII Austria

Communication

As a trusted key-holder and team leader, communication is paramount. You must be able to adapt to each of your employees and must be able to work with what you have while being efficient. I pride myself on taking the time to make sure that an employee not only knows the answer to a customer’s question, but that they are fully knowledgeable on the subject. There are no dumb questions!

Extracurricular

• Uni Newspaper Editor (Adobe InDesign+Photoshop)

• Coach in Men's Hockey League

References

[Available upon request.]

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