* ******* ***** **, **** City, Cairo

Arab Republic of Egypt

H-Tel: +22 404 3041/+22 672 0447

Mobile: 0109/2301380

E-mail: adj1s6@r.postjobfree.com

Hend Osman Hassan

Personal Data:

Date of Birth: 03/12/1984

Nationality: Egyptian

Marital Status: Married

Objectives:

To be an active participant in a challenging and promising organization that gives me the opportunity to satisfy and develop my abilities, ambitions and be exposed to a real life working environment.

Education:

1988-2002 Notre Dame Des Apotres Zeitoun, Cairo, Egypt

2002-2006 Bachelor of Economics and Political Science (French Section), Major Political Science, Minor : management

Work Experience:

Emirates NBD Bank : from 2015 till present

Operations MIS Supervisor in Emirates NBD Bank Centralized Operations from December 2014 till present

Job description:

• Provide daily Ops MIS & CBE reports.

• Provide Financial Data to Business Planning & Analysis Unit for monthly reporting.

• Provide information to Financial Accounting Unit on a periodic basis e.g. Quarterly Reports and year end Schedules

• Provide other reports (within and outside Financial Control department) on an Ad hoc basis

• Proactively analyze areas of reporting which can be improved/ automated to facilitate better decision making.

Remittance Supervisor: Centralized Operations Grade 13 from March 2012 to December 2014.

Remittance officer at BNP Paribas from 2008 to 2012:

Job description:

• Receiving the transfers (local and foreign) from the branches.

• Classifying the value dates and correspondents for foreign transfer.

• Executing the outgoing transfers.

• Executing incoming transfers.

• Handling clients’ problems with branches.

• Sending receiving internal emails.

• Dealing with customer queries and complains.

• Making CBE statistics for outgoing and incoming transfers.

• Validating outgoing transfers and cash deals.

Language Skills:

French – Fluent speaking and writing.

English – Fluent speaking and writing.

Spanish – Very good speaking and writing

Arabic – Native language.

Functional skills:

Very hard worker, Dynamic, Self-motivated, Co-operative, and able to work under Pressure.

Excellent Communication and Interpersonal Skills.

Creativity and Innovation.

Marinating professionalism at all time.

Excellent time management and organizational skills.

Courses:

Excellent in Microsoft Word, Excel, PowerPoint, and Access.

Alliance francaise certificate grade : Good

Attending FATCA course 2016.

Introduction to banking operations principles at EBI 2007.

Summer training in Citi bank (June 2005) – operations department.

Summer training in Al Ahram Hebdo (July 2005).

Attending simulations of European Union (2004) and Stock Market (2005).

Courses Attended at EBI:

•Swift course 2013.

•Etiquette 2007.

•Customer Service Course.

•Banking Operation Principle.

•Money laundry and compliance.

(Attended Courses are License by Emirates NBD )

Hobbies:

Drawing.

Music.

Reading (Novels and Comics).

Participation in charity activities (Rotarast, Resala).

Taking yoga classes.

Reference

Furnished upon request

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