RACHEL B. MACALINAO

Blk * Lot ** Sunrise Exec. Subd. Brgy Sto Niño, Cainta, Rizal

Mobile No: 094********

Email Address : adj1kk@r.postjobfree.com

EDUCATIONAL ATTAINMENT:

College : Cainta Catholic College

2005 - 2009

Course : Bachelor of Secondary Education

Major in Biology

PERSONAL INFORMATION:

Age : 32 years old

Date of Birth : October 25, 1988

Place of Birth : Manila

Civil Status : Single

Nationality : Filipino

Religion : Roman Catholic

TIN No. : 292-668-658

SSS No. : 34-1598-240-6

Philhealth No. : 010*********

LICENSE:

2013 Board LET Passer for Teacher

SKILLS:

Monitoring people and work for their improvement.

Strong verbal / written communication skills in either the language of the country supplied or English.

Proficiency in MS Office Application ( Excel, Word, Outlook, Powerpoint )

Proactive and flexible in working with different environment, processes and time zones.

Handling calls (outgoing and incoming)

Operate fax machine

WORK EXPERIENCE:

Company : Best Resource Enterprise Network Inc

Position : ATL – Payment Officer

Inclusive Dates : February 2015 – May 2020

Job Descriptions : Assisting and monitoring officers

Assisting officers and monitoring their workloads.

Company : MERALCO

Position : Meralco Business Transformation Clerical Services

Inclusive Dates : February 18, 2014-March 4, 2014 ( Project Base)

Job Descriptions : Clerical Jobs

Encoding information to the new system.

Company : Stream Global International Services

Position : Non-Voice Technical Support I

Inclusive Dates : November 20, 2013-February 18, 2014 (Part Time)

Job Descriptions : Universal Support for a Gaming Platform

Helps customers in maintaining their gaming experience in regards to billing and technical concerns about their Xbox Live account and console.

Assist customers and provide troubleshooting steps.

Help customers in their billing on Xbox live account- explain charges and answer their queries.

Offers chat support regarding their billing, hardware and connectivity issues.

Company : Madison Shopping Plaza Inc

Position : Telephone Operator/ Pager

Inclusive Dates : July 23, 2012 - October 6, 2012

Job Descriptions

Receiving incoming and outgoing calls

Connecting calls to all departments.

Paging the codes of managers and supervisors.

Operating cd spiels and spiels over the p.a.

Company : Winston Lodge

Position : Telephone Operator

Inclusive Dates : January 2010 – March 2012

Job Descriptions

Receiving outgoing and incoming calls.

Taking orders/requests by the guests.

Accepts comments/suggestions by the guests.

Contact this candidate