Customer Care Representative/Entry level

GBEMISOLA MARY COKER

Address: ***, ****** *** **** ****** Road.Lagos

Marital Status: Single

Gender: Female:

Date of Birth: 17

th

Feb, 1995

Telephone: 090********, 081********

E-Mail ***************@*****.***

PROFILE

• A proactive and skilled graduate of B.Sc. Accounting with experience in Customer care & Marketing

• Highly focused to any given task with a proven ability to take initiative and work effectively and display flexibility.

• Performance driven, Result-oriented & Self-motivated individual, committed to providing and maintaining clients’ satisfaction to strengthen and establish credibility.

• Seeking for a new opportunity in an organization that values, passion, integrity and professionalism where my abilities and skills can be utilized CORE COMPETENCIES SKILLS

• Excellent written and verbal communication skills

• Excellent Administrative & Organizational skills

• Excellent Time Management

• Excellent Writing Skills

• Clients management & Record keeping skills

• People Management

• Tutoring skills

• Marketing

• Flexibility skills

• Teamwork & Multitasking

• Proficient in Ms word, Ms Excel, PPT

WORK EXPERIENCE

ECONOMICS TEACHER (NYSC)

COMMUNITY SECONDARY SCHOOL, Sango, Ibadan

August 2019 - July 2020

• Taught Economics to over 30 Senior Secondary Students

• Assisted in grading and collation of students result

• Organized lectures and comprehensive lecture notes

• Prepared, administered and grade test, exams and assignments to evaluate students’ level of understanding

ACCOUNTING DEPT (Intern)

IBA LOCAL GOVERNMENT

December 2018 - January 2019

• Assisted in completing transactions

• Assisted in office management.

• Helped sort les and update outdated records

• Sorted transaction records to identify omitted records. GTBANK Ambassador (Customer Care)

August 2017- July 2018

• Organised and coordinated a team of 15 fellow ambassadors

• Regularly delivered above weekly targets by registering about 100 customers

• Participated in organising a life changing program that had over 1000 students in attendance

• Managed a portfolio of clients.

• Received & resolved clients complaints

MARKETER

QUALITEC COMPANY, LAGOS

January 2017 - December 2017

• Assisted in office Management.

• Online and door to door advertising.

• Organised meetups for beneficiaries of several projects. EDUCATIONAL QUALIFICATIONS

• BSC ACCOUNTING

• LAGOS STATE UNIVERSITY, Ojo

• 2014 -2018

• SENIOR & JUNIOR SECONDARY SCHOOL

• LAGOS STATE MODEL COLLEGE, Meiran

• 2005 - 2011

REFEREE :

• Available on Request

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