Administrator / Personal Assistant / Secretary
Resume:
Contact Details: 081-***-**** / **********@*****.*** Page 1
ABOUT ME
I am reliable, hard-working, and self-
motivated.
With 16 years working experience in
office administration and events
management.
I have excellent communication skills.
I am self-confident and believe in
presenting myself well at all times.
PERSONAL DETAILS
Date of Birth:
28 October 1985
ID & Nationality:
851***-****-*** - SA Citizen
Languages:
English
Afrikaans
EDUCATION
2003 Senior Certificate
Hoërskool Dinamika
Afrikaans: C (60 - 69%)
English: A (80 - 100%)
Hotel & Catering: B (70 - 79%)
Computer studies: B (70 - 79%)
Travel & Tourism: C (60 - 69%)
Computer typing: D (50 - 59%)
LIZA
GROVÉ
CAREER RESUME
4 Soetdoring Street,
Alberton
**********@*****.***
ADVANCED SKILLS & EXPERTISE
Office Management
Accounts and Administration
PA Duties
(travel, correspondence, schedules & diaries, filing, compiling reports, office management, etc.)
Client Service Excellence
Communication (written, verbal)
Events Management
Document Management
HR Management
Computer Literacy (advanced in MS Office, MS PowerPoint and MS Excel) CAREER HISTORY:
EVENTS COORDINATOR
Indescribable Events
Alberton
2018 to July 2020
Prepare quotations and presentations on MS PowerPoint system
Assist clients with their travel and conference requirements
Drawing up meeting agendas
Prepare and planning of room listings on MS Excel system
Onsite coordinating of meetings, events and occupation, health and safety requirements
Booking of accommodation, flights and transfers
Invoicing and track recording of payments
Document Management
SKILLS
Computer literacy
High ethical standards and professionalism
Good communication skills and able to interact with others
Flexible to work offsite at venues
Energetic and creative
Problem solving skills
Hardworking and dedicated in finalising events until late at night
Great network of diverse event professionals
Contact Details: 081-***-**** / **********@*****.*** Page 2 2004 Higher Certificate
Academy of Learning
Computer Modules:
Typing, Ms Word, Ms Excel, Ms
Outlook and Windows Operating
Systems
Tourism Industry Modules:
Tourism Industry, Geography,
Marketing, Customer Care,
Products and services
Travel DTS Systems:
Galileo Reservations, Fares &
Ticketing, Billing and Settlement
Plan Overview
PERSONAL ATTRIBUTES
& STRENGTHS
Adaptable and flexible
Creative
Decisiveness
Works well under pressure
Excellent at problem solving
REFERENCES
Note: for confidentiality, private contact
numbers are available only on request.
Celeste Van Heerden Director,
Indescribable Events
Mr Wayland Director, Mercury
Rising Pools & Spa
Andre Van Heerden Managing
Director, Investor Travel
Colleen Fawcett Managing Director,
Indo Jet Travel
Karel Janse van Rensburg
Member, KC Automotive
OFFICE ADMINISTRATING MANAGER
Mercury Rising Pools & Spa
Alberton
2014 - 2017
Manage all facets of the small business
Liaising with customers on scheduled service delivery dates
Planning and directing daily work schedules of 10 staff members
Maintenance control of vehicles
Warehouse stock control management
Assist in labour related issues
Assist with disciplinary hearings and grievance process meetings
Monthly meetings and updates with Director regarding staff and progress
Process salary payments to staff
Draft and distribute staff salary payslips
Manage payroll records
Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1779)
Draft employment contracts
Monitor and advise on substantive conditions of employment and related rights and obligations in an organization
Recruit and select candidates to fill defined positions
Manage the induction of new staff
Conduct an organization needs analysis
Facilitate the resolution of employee grievance
Stock control of safety gear and equipment
Invoicing and document management
General office bookkeeping
TRAVEL CONSULTANT
Investor Travel & Events
Alberton
2005 to 2014
Marketing of travel packages
Liaising with clients on their travel requirements
Constructing of quotations and travel confirmations
Booking and ticketing of flights
Following up on quotations distributed to clients
Office supply stock control
General bookkeeping
Invoicing and document management
Switch board operating
SUMMARY OF EARLIER CAREER HISTORY
Indojet Travel – Johannesburg CBD 2005 to 2005
KC Automotive Cables - Alberton
2004
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